What are the responsibilities and job description for the Warehouse Operations Supervisor position at KorgUSA?
SUMMARY:
Lead daily warehouse operations with a focus on delivering exceptional customer experience through efficient distribution practices. Collaborate across departments and logistics partners to ensure seamless execution and uphold company standards.
Key Responsibilities
Daily Operations Supervision
• Assign staff and equipment based on daily volume and operational needs
• Oversee receiving, picking, packing, and shipping to meet performance targets
• Ensure same-day receiving and 48-hour order turnaround
• Maintain compliance with key account SLAs and labeling standards
• Coordinate LTL/FTL bookings to optimize timing, cost, and service
3PL & Logistics Coordination
• Serve as primary contact for third-party logistics providers
• Monitor 3PL performance and escalate service issues to maintain continuity
• Collaborate with internal teams to ensure unified execution across One Company
• Coordinate freight contracts and tradeshow shipments with pride in service delivery
Inventory & Facility Operations
• Manage inventory transfers, cycle counts, and stock accuracy
• Maintain warehouse supplies and ensure equipment is operational
• Promote a clean, safe, and organized work environment that reflects respect for people and process
• Analyze space utilization and freight costs to drive continuous improvement
Team Leadership
• Train, evaluate, and support warehouse staff
• Approve timesheets and address performance issues constructively
• Foster a culture of respect, pride, and adaptability to change
• Lead staff meetings to communicate goals and gather feedback
Strategic Support
• Assist Director with special projects to enhance domestic distribution operations
• Support initiatives that maximize warehouse and freight efficiency
• Contribute to profitability and elevate the customer experience
• Recommend process improvements aligned with company values and operational excellence
REQUIREMENTS / QUALIFICATIONS:
• Bachelor’s degree in Supply Chain, Logistics, or Business (or equivalent experience)
• 5 years in warehouse/distribution operations; 3PL experience preferred
• Proficient in ERP, WMS, TMS systems and freight logistics (LTL/FTL)
• Strong leadership, problem-solving, and cross-functional communication skills
• Familiarity with lean practices, safety standards, and continuous improvement methodologies
Salary : $80,000 - $90,000