What are the responsibilities and job description for the Tenant Experience Liaison position at KORE Investments LLC?
KORE Investments - Company Overview
KORE Investments is a dynamic and growth-oriented commercial real estate investment firm specializing in the acquisition and management of high-quality office and industrial properties ranging from 30,000 to 650,000 SF across Denver and Chicago. We are committed to delivering superior financial performance through strategic investments, disciplined asset management, and sophisticated financial planning.
At KORE, we believe success is more than just financial returns—it’s about making a difference. As stewards of our assets, we are committed to giving back and donating 10% of our profits to charitable organizations worldwide. Partnering with our investors, we strive to create a lasting impact on both our communities and the broader world.
With a focus on market trends, operational efficiency, and long-term value creation, we drive results that benefit our investors, tenants, and the communities we serve.
Tenant Experience Liaison
📍 South Suburban of Lone Tree | Class A Office Building
Join our dynamic Commercial Property Management Team!
People-first role at our Class A commercial office building in the South suburbs of Lone Tree. You will be the welcoming face of the building—creating connection, calm, and community for tenants, guests, and vendors—while growing your career within a seasoned property management team.
About the role
You will set the tone for the building experience each day: greeting tenants, orchestrating events, and partnering across security, vendors, and property management to deliver consistently excellent service. This role blends hospitality, operations, and community-building—perfect for someone who is kind, proactive, and energized by helping others.
What you’ll do
- Create exceptional first impressions: Welcome and assist tenants, guests, and vendors; answer questions and resolve issues quickly.
- Build tenant relationships: Develop ongoing rapport, gather feedback, and proactively identify ways to improve the experience.
- Partner with property associate: Coordinate on daily coverage and high-level customer service continuity; assist with access card activation, deactivation, and distribution.
- Curate community: Create, plan and host weekly/monthly tenant events alongside the property management team, foster connections, well-being, and engagement.
- Support building operations: Enter tenant work orders, provide coverage for the management office when needed, and help with tenant and staff meetings.
- Elevate the environment: Assist with the coordination of lobby décor and seasonal installations; support vendor management.
- Handle admin essentials: Assist management team with documentation, communications, manuals, and general administrative tasks.
What you’ll bring
- Experience: 2 years in customer service, hospitality, front desk, or community-focused roles.
- People Skills: Naturally warm and approachable; skilled at building rapport and calmly resolving challenges with clarity and professionalism.
- Communication: Exceptional verbal and written communication; confident presence that inspires trust and engagement.
- Organization: Strong ability to juggle multiple priorities, maintain focus under pressure, and deliver consistent results; dependable follow-through.
- Tech Savvy: Proficient in MS Office (Outlook, Word, Excel); Adobe, familiarity with work order or scheduling systems is a plus.
Why this role
- Impact you can see: Your work directly shapes how tenants feel about their workplace every single day. Critical role of the Property Management Team.
- Growth potential: Exposure to property management operations, vendor coordination, event programming, and building systems—clear pathways to advance.
- Team culture: Collaborative, supportive, and service-driven; we celebrate wins and learn together.
👉 Apply today to join our team and build your career at one of KORE’s premier office buildings!