Tenant Experience Liaison

KORE Investments - Company Overview

KORE Investments is a dynamic and growth-oriented commercial real estate investment firm specializing in the acquisition and management of high-quality office and industrial properties ranging from 30,000 to 650,000 SF across Denver and Chicago. We are committed to delivering superior financial performance through strategic investments, disciplined asset management, and sophisticated financial planning.

At KORE, we believe success is more than just financial returns—it’s about making a difference. As stewards of our assets, we are committed to giving back and donating 10% of our profits to charitable organizations worldwide. Partnering with our investors, we strive to create a lasting impact on both our communities and the broader world.

With a focus on market trends, operational efficiency, and long-term value creation, we drive results that benefit our investors, tenants, and the communities we serve.

Tenant Experience Liaison

📍 Downers Grove, IL | Class A Trophy Office Building

Join our dynamic Commercial Property Management Team!  

People-first role at our Class A - Trophy commercial office building in the Southwestern suburbs of Chicago. You will be the welcoming face of the building—creating connection, calm, and community for tenants, guests, and vendors—while growing your career within a seasoned property management team.

About the role

You will set the tone for the building experience each day: greeting tenants, orchestrating events, and partnering across security, vendors, and property management to deliver consistently excellent service. This role blends hospitality, operations, and community-building—perfect for someone who is kind, proactive, and energized by helping others.

What you’ll do

• Create exceptional first impressions: Welcome and assist tenants, guests, and vendors; answer questions and resolve issues quickly.
• Build tenant relationships: Develop ongoing rapport, gather feedback, and proactively identify ways to improve the experience.
• Partner with security: Coordinate on daily coverage and high-level customer service continuity; assist with access card activation, deactivation, and distribution.
• Curate community: Create, plan and host tenant events alongside the property management team, foster connections, well-being, and engagement.
• Support building operations: Enter tenant work orders, provide coverage for security or the management office when needed, and help with tenant and staff meetings.
• Elevate the environment: Assist with the coordination of lobby décor and seasonal installations; support vendor management.
• Handle admin essentials: Assist management team with documentation, communications, manuals, and general administrative tasks.

What you’ll bring

• Experience: 2 years in customer service, hospitality, front desk, or community-focused roles.
• People skills: Genuinely social, warm, and inviting. Ability to de-escalate tense situations with calm and clarity.
• Communication: Excellent verbal and written skills; confident, professional presence.
• Organization: Strong multitasking, prioritization, and time management; reliable follow-through.
• Tech comfort: MS Office proficiency (Outlook, Word, Excel); experience with work order or scheduling systems a plus.

Why this role

• Impact you can see: Your work directly shapes how tenants feel about their workplace every single day. Critical role of the Property Management Team.
• Growth potential: Exposure to property management operations, vendor coordination, event programming, and building systems—clear pathways to advance.
• Team culture: Collaborative, supportive, and service-driven; we celebrate wins and learn together.
• Robust Benefit Package.
• Annual Salary: $60k-$65k

👉 Apply today to join our team and build your career at one of Chicago’s premier office buildings!