Housing Resources Navigator

Job Summary

Serve as the first point of contact to assist applicants with eligibility and enrollment. Assist applicants with program enrollment and confirmation of applicant supplied information. Provide follow up communications and support for households in crisis as well as landlords or property managers. Work cooperatively with other social service providers and inter-agency programs to assist clients with referrals for other supports as needed. Support the agency mission of Building Community to End Poverty by assisting low-income households as completely as possible.

Ideal Candidate

· The ideal candidate is people orientated, demonstrating a willingness to meet people where they are at. They maintain professional boundaries and remain calm when responding to people experiencing a crisis.

· They demonstrate strong integrity, sound judgment, and a natural ability to build trust.

· They are team oriented, and open to learning under the guidance of leadership and seasoned peers.

· They are organized and committed to quality communication.

Qualifications

· High School Diploma or Associates/Two Year Degree in Human Services or related field

· Office Experience

· Experience working with people in poverty and crisis

· Background Study Clearance

Schedule/Location

· 40 Hours/week

· Daytime weekday shift- no nights, weekends, or holiday shifts.

· Grand Rapids, MN

Compensation

· Entry wage of $20.21 to $21.11/hour

· Scheduled Raises & Cost of Living Allowances

Benefits

· Generous Paid-Time-Off (PTO) Package 14 Paid Holidays/year

· Medical, Dental, Vision, Life & Disability Insurances

· Health Savings Account & Flexible Spending Account options.

· Retirement Plan with option for employer contribution

· Tuition Assistance opportunities & Loan Forgiveness qualifying credit

· Many Training and Professional Development opportunities.

Posting Information

A complete job description, more position information, and our www.kootasca.org/about/employment

Applicants must submit a KOOTASCA application to be considered. Online application: https://p51420.a2cdn1.secureserver.net/wp-content/uploads/2023/06/Application-for-Employment-2024-1.pdf

CONTACT INFO:

Theron Perry; Human Resources Coordinator

Phone/Fax: 218-999-0838

Fax: 218-999-0841

E-mail: theronp@kootasca.org

Mailing: 822 NE 5th Ave Grand Rapids, MN 55744

KOOTASCA Community Action is an Equal Opportunity (EEO) and Affirmative Action (AA) Employer. We recruit, select, hire, place, transfer, promote, demote, layoff, discipline, terminate, recall, compensate, and train without regard to race, religion, creed, color, national origin, age, gender, gender identity, sex, sexual orientation, familial status, disability, veteran status, status with regard to public assistance, membership or activity in a local human rights commission, or any other basis protected by applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.

Job Type: Full-time

Pay: $20.21 - $21.11 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $20 - $21