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Paint Department Customer Service

Koopman Lumber Co Inc
North Grafton, MA Full Time
POSTED ON 12/11/2025 CLOSED ON 1/11/2026

What are the responsibilities and job description for the Paint Department Customer Service position at Koopman Lumber Co Inc?

Retail Sales Associate – Paint Department

Location: Grafton, MA
Schedule: Full-Time or Part-Time (must be able to work until close at 5 PM; some Saturdays required)
Reports To: Store Manager – Mike Wagner

Job Summary

Bring color to our customers’ projects – and your career!
At Koopman Lumber, we help customers bring their ideas to life. As a Paint Department Sales Associate, you’ll guide homeowners and pros through product selection, mix and tint paint, and deliver the kind of friendly, knowledgeable service that keeps customers coming back.


What You’ll Do

  • Help customers choose the right products, colors, and finishes
  • Mix and tint paint accurately using color-matching tools
  • Provide friendly, solution-focused customer service at the counter and register
  • Process sales, returns, and gift card transactions
  • Keep shelves, tinting stations, and displays stocked, organized, and clean
  • Assist with incoming inventory, shipments, and special orders
  • Build relationships with professional painters, contractors, and DIY customers
  • Learn new products, systems, and promotions through ongoing training

How to Apply

Ready to bring your customer service skills to Koopman Lumber?

Apply today through really with your résumé and a brief cover letter highlighting your qualifications.

Learn more about our company at:
Careers at Koopman Lumber – Koopman Lumber

Koopman Lumber Company, Inc. is an equal opportunity employer. We encourage applicants from all backgrounds to apply.

Salary.com Estimation for Paint Department Customer Service in North Grafton, MA
$42,925 to $59,106
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