Demo

Senior Casualty Claims Adjuster / Field Insurance Adjuster

Koning & Associates
Phoenix, AZ Full Time
POSTED ON 9/18/2026
AVAILABLE BEFORE 1/15/2027

Overview

Join our dynamic team as a Senior Casualty Claims Adjuster and become a vital part of delivering exceptional claims service in the insurance industry. In this energetic role from the field, you will investigate, evaluate, and resolve complex insurance claims related to general liability and automobile personal injury claims.

Your expertise will help ensure fair and accurate claim settlements while providing outstanding service. This position offers an exciting opportunity to apply your analysis skills, negotiation prowess, and knowledge of insurance laws in a fast-paced environment committed to integrity and excellence.

Job Summary

Koning & Associates is a Western Regional Independent Insurance Adjusting Company. Founded over 41 years ago, we provide investigations annually to over 200 insurance company clients from around the country on claims within California, Nevada and Arizona via our 15 locations.

WE HAVE A RARE OPENING IN OUR PHOENIX OFFICE!

If you thrive in a progressive environment that is based on integrity, hard work and commitment to service and quality, we encourage you to consider a career at Koning & Associates and join our team of experienced field adjusters.

⮚ This is a Resident Adjuster position. **Only local current Arizona residents need apply.**

⮚ The current position requires a dependable vehicle. Travel will encompass all areas surrounding Phoenix, Tucson and some Las Vegas travel.

Our experienced adjusters and investigators are fact finders who assist in the investigation, inspection, evaluation and adjustment of Commercial and Personal Lines Liability claims.

DUTIES:

  • Conduct thorough on-site investigations of casualty claims, including auto accidents and general liability incidents, which may include interviewing insureds, claimants, witnesses, and other involved parties.
  • Review and analyze insurance claims to determine validity and coverage. Evaluate damages and medical expenses. Negotiate settlements with claimants and attorneys to reach fair resolutions efficiently.
  • Analyze claim details to identify potential fraud indicators and ensure compliance with all relevant insurance laws.
  • Maintain detailed documentation of all claim activities, findings, and correspondence within online claims database system.
  • Manage multiple claims simultaneously with excellent organizational skills while prioritizing urgent cases for prompt resolution.
  • Prepare detailed reports outlining findings, recommendations, and decisions related to each claim.

ESSENTIAL JOB REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • We are seeking applicants with a minimum 7 years of Field Claims experience, including experience in handling of General Liability and Personal Lines.
  • Strong analysis skills with the ability to assess complex claim information accurately and efficiently.
  • Excellent negotiation abilities coupled with superior claims skills to handle sensitive situations professionally.
  • Exceptional oral and written communication skills for clear reporting. The ability to provide accurate and timely reports to our customers is critical.
  • Ability to work independently in the field while managing time effectively across multiple cases.
  • Prior experience as an Independent Adjuster is preferred, but not required.

BENEFITS:

Koning & Associates offers a comprehensive compensation and benefit package that includes:

  • Base Salary, combined with commission income based on billable hours and expense reimbursement. Open ended earning potential.
  • HMO/PPO Health Insurance Plan (after 60 days)
  • Dental Plan (after 60 days)
  • Long Term Disability Insurance
  • 401K Plan

Join our team as a Senior Casualty Claims Adjuster where your expertise will contribute significantly to our commitment to excellence!

Pay: $80,000.00 - $120,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Vision insurance
  • Work from home

Experience:

  • Insurance Claims: 7 years (Required)

Work Location: In person

Salary : $80,000 - $120,000

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