What are the responsibilities and job description for the SLED Account Specialist position at Konica Minolta Business Solutions U.S.A., Inc.?
Company Description Konica Minolta Business Solutions U.S.A., Inc. is a global technology leader transforming the Workplace of the Future™ through intelligent automation, advanced security solutions, and cutting-edge print technology. With more than 150 years of innovation and a strong focus on AI, cloud, and IoT, the company helps organizations streamline workflows, protect critical data, and improve productivity. Konica Minolta supports businesses of all sizes in optimizing document management, strengthening IT infrastructure, and expanding print capabilities to create seamless, efficient experiences. Team members collaborate with industry experts, tackle impactful challenges, and benefit from professional development, hybrid work options, and an inclusive, people-first culture. The company’s commitment to excellence and sustainability is recognized through multiple awards, including Forbes America’s Best Large Employers and Global 100 Most Sustainable Corporations.
Role Description The Sales Specialist is a full-time, hybrid role based in Hartford, CT, with flexibility for some work-from-home days. This role focuses on driving new business and expanding existing accounts by promoting Konica Minolta’s solutions, including print, IT, and workflow automation offerings. Day-to-day responsibilities include identifying and qualifying leads, conducting needs assessments, delivering product presentations and demonstrations, and preparing proposals and quotes that align with customer objectives. The Sales Specialist will manage the sales cycle from prospecting through closing, maintain accurate records in CRM tools, and collaborate with internal teams such as marketing, service, and technical support to ensure a smooth customer experience. Additional responsibilities include providing ongoing account support, participating in training sessions to stay current on products and industry trends, and contributing to sales forecasts and reporting.
Qualifications
- Strong Communication skills, including clear presentation abilities and effective listening for customer needs.
- Proven Customer Service skills to build trust, manage expectations, and support long-term client relationships.
- Demonstrated Sales skills in prospecting, consultative selling, negotiating, and closing deals in a B2B environment.
- Experience in Training customers or internal team members on solutions, tools, or processes as needed.
- Background in Sales Management or account management, including pipeline management and performance tracking, is beneficial.
- Familiarity with technology solutions such as print systems, IT services, cloud platforms, or workflow automation is a plus.
- Comfort using CRM software and productivity tools to manage activities, forecasts, and customer data.
- Ability to work in a hybrid environment, balancing on-site client visits in the Hartford, CT area with remote work.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent professional experience.
- Self-motivated, goal-oriented