Digital Support Specialist

Koniag Information Technology Services (KITS), a Koniag Government Services company, is seeking a Digital Support Specialist with a Top Secret clearance to support our Army customer in Huntsville, Alabama. This on-site role will focus on providing comprehensive IT administrative support, digital content management, and data integrity maintenance. The ideal candidate will combine strong technical skills with excellent organizational abilities and attention to detail. This position requires on-site presence in Huntsville, Alabama.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Responsibilities

The Digital Support Specialist will be responsible for providing a wide range of IT administrative support services to ensure efficient information management and digital operations. Principal responsibilities will include but are not limited to:

• Create, edit, and manage digital content including documents, presentations, images, and videos
• Ensure all digital content adheres to organizational branding guidelines and content management policies
• Develop and maintain databases and spreadsheets to track and organize critical information
• Perform regular data entry across multiple organizational systems including CRM and ERP platforms
• Verify data integrity and accuracy across all managed systems
• Implement and maintain digital filing systems and information repositories
• Assist with technical documentation and standard operating procedures
• Support internal teams with digital asset management and retrieval
• Coordinate with IT teams to resolve technical issues related to digital content and data management
• Generate reports and analytics from managed databases and systems
• Provide basic technical assistance to end users as needed
• Stay current on digital tools and technologies to continuously improve processes
• Assist with digital training materials and user guides
• Participate in process improvement initiatives related to digital content management
• Perform regular system backups and archiving of digital assets
  
  

Required

Education and Experience:

• Associate's degree in Information Technology, Digital Media, Business Administration, or related field
• 1-3 years of experience in administrative support, digital content management, or similar role
• Experience with data entry and database management
• Demonstrated proficiency with digital content creation tools and techniques
• Top Secret Clearance
  
  

Required Skills And Competencies

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with Google Suite (Docs, Sheets, Slides, Drive)
• Knowledge of digital content creation and management tools
• Basic understanding of database principles and data integrity concepts
• Experience with data entry and verification procedures
• Familiarity with CRM and/or ERP systems
• Strong organizational skills and attention to detail
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and meet deadlines
• Problem-solving skills and initiative
• Adaptability to new technologies and digital tools
• Basic understanding of digital asset management principles
• Knowledge of information security best practices
• Ability to obtain and maintain required security clearances
• Willingness to work on-site in Huntsville, Alabama
  
  

Desired Skills And Competencies

• Experience working with Army or DoD customers
• Knowledge of military documentation standards and procedures
• Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Basic video editing skills
• Experience with SharePoint or other content management systems
• Understanding of Section 508 compliance for digital accessibility
• Knowledge of web content management systems
• Experience with data visualization tools
• Familiarity with technical documentation processes
• Experience supporting IT administrative functions in a government environment
• Basic HTML/CSS knowledge
• Understanding of digital filing systems and taxonomy development
• Experience with digital form creation and management
  
  

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352