What are the responsibilities and job description for the CS&A Billing Coordinator position at KONE?
Location: Helena MT, Portland OR, or Seattle WA.
Full-Time Position
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team and support your local territory as our Billing Coordinator for KONE?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Billing Coordinator, you will interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements; SAP orders need to contain accurate customer Work Order numbers and need to ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing.
You will also, manage Non-Quoted Repair (NQR) special billing requirements (for example, special billing rates (Stated Rates and Discounts), Certified Payroll, Insurance, invoice deliver methods, lien waivers based on contractual requirements).
You will also, analyze Non-Quoted Repair (NQR) Service Orders: time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR.
You will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers.
You will bring 2 years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.
About KONE
At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation.
We will also consider candidates in the following areas. Below are the different ranges applicable to those locations:
Variable Compensation
KONE Annual Bonus plan at 5% Target Incentive (50/50) based on achievement of company goals and individual goals.
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams!*
KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Read more on www.kone.com/en/careers/
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
Full-Time Position
Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team and support your local territory as our Billing Coordinator for KONE?
- Do you enjoy working in a fast-paced environment?
- Are you able to collaborate with all levels of the organization to achieve business goals?
- Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)?
- Do you have a customer service mindset?
- Have your organizational skills supported colleagues in their responsibilities?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Billing Coordinator, you will interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements; SAP orders need to contain accurate customer Work Order numbers and need to ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing.
You will also, manage Non-Quoted Repair (NQR) special billing requirements (for example, special billing rates (Stated Rates and Discounts), Certified Payroll, Insurance, invoice deliver methods, lien waivers based on contractual requirements).
You will also, analyze Non-Quoted Repair (NQR) Service Orders: time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR.
You will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers.
You will bring 2 years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.
About KONE
At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation.
- We value your authentic self.
- Collaborative, creative, and supportive work environment.
- Passionate about safety, quality, and innovation
- We care about the communities where we live and work.
- Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
- Commuter Benefits
We will also consider candidates in the following areas. Below are the different ranges applicable to those locations:
- Portland, OR area hiring range: $58,600 – $76,965.
Variable Compensation
KONE Annual Bonus plan at 5% Target Incentive (50/50) based on achievement of company goals and individual goals.
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams!*
KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Read more on www.kone.com/en/careers/
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/
Salary : $52,100 - $68,355