What are the responsibilities and job description for the Patient Care Coordinator position at Kona Integrative Health?
Position: Part-Time Patient Care Coordinator
Location: Kona Integrative Health
Schedule: 2 or 3 days per week
Kona Health & Aesthetics, LLC stands at the cutting edge of integrated healthcare, committed to crafting personalized health plans tailored to each individual's needs. We are in search of a compassionate, organized, and committed individual to join our dynamic, fast-paced environment as a Part-Time Patient Care Coordinator. This vital role requires the ability to manage multiple priorities efficiently in a busy office while maintaining professionalism and empathy in patient interactions.
Key Responsibilities:
- Serve as the first point of contact for our patients, providing warm, friendly, and efficient service.
- Schedule appointments and manage patient records through our electronic health system.
- Provide patients with information about our services and practitioners, helping them feel informed and at ease.
- Coordinate patient care by communicating effectively with providers and the team.
- Manage patient follow-ups and reminders to ensure a seamless care experience.
- Assist with billing and processing payments, ensuring accuracy and confidentiality.
- Support the healthcare team with administrative tasks as needed to ensure smooth daily operations.
Qualifications:
- High school diploma or equivalent; further education in healthcare administration or a relevant field is a plus.
- Previous experience in a fast-paced healthcare setting or customer service role is highly desirable.
- Excellent communication and interpersonal skills, with a keen ability to listen and empathize.
- Strong organizational skills and the ability to multitask effectively under pressure.
- Proficiency in using healthcare software and Microsoft Office Suite.
- A commitment to confidentiality and a high standard of ethics.
- Ability to work independently as well as part of a diverse team.
- Adaptability and problem-solving skills to thrive in a high-volume, high-energy office.
We Offer:
- A supportive and professional work environment.
- Opportunities for professional development and training in integrative health practices.
- A chance to be part of a team that is making a real difference in people’s lives.
Job Type: Part-time
Pay: $25.00 - $28.00 per hour
Work Location: In person
Salary : $25 - $28