What are the responsibilities and job description for the Parts and Rental Specialist position at Komro Sales & Service?
JOB DESCRIPTION
Title: Parts and Rental Specialist (Whitehall, WI)
Direct Supervisor: Branch Manager
Summary of Position:
Komro Sales & Service, Inc. is seeking out an individual with a positive and determined attitude who wants to support and maintain our increasing dynamic customer base!
Komro Sales & Services, Inc. is a privately owned company serving the Dairy and Agricultural Industry since 1960. We provide our customers with facility design and construction services which includes sales and service for irrigation; grain handling; manure handling; and constructing high tech manure separation systems nationwide. In addition, we handle a broad line of manure handling, feed handling, & skid steer equipment. Komro Sales is constantly developing manpower to support, with innovation, our growing customer base.
We are offering a competitive pay and a generous benefit package including PTO, medical insurance, 401(k) plan with employer contribution, & profit sharing.
Roles & Responsibilities:
Ability to provide excellent customer service for all customer interaction (over the counter or phone)
Assist the customers with renting, selling, billing, receiving and delivery of required parts and equipment offering smart, efficient solutions that result in 100% customer satisfaction
Inspect and document rental inventory. Communicate with shop and sales on inventory availability
Communicate with customers and their insurance companies prior to renting equipment to ensure proper insurance coverage.
Assist with sales of parts to establish competitive pricing and maintain sufficient profitability
Assist with parts orders to fulfill the demands of customers as well as inventory stock.
Maintain general organization of inventory, office supplies, counter, and assist with yard inventory organization
Inspect incoming shipments against invoices and purchase orders
Arrange and complete packing and shipping services for long distance customers.
Perform other related duties as assigned
Qualifications:
Previous retail or parts counter experience preferred but not required
Excellent communication and customer service skills
Understanding of general mechanical/technical terms
Strong work ethic
Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing, and Google Docs)
Detail oriented, neat & organized (process flow, documentation, warranties, returns)
Independent & confident with an eagerness to learn
Must be able to lift in excess of 50 pounds and be on your feet for long periods of time
Please note that this is a summary and not inclusive of all job responsibilities. Responsibilities may change to meet the needs of Komro Sales & Services
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