What are the responsibilities and job description for the Field Service Technician position at Komline Sanderson?
As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design, cutting-edge manufacturing capabilities, and decades of industry experience, we consistently deliver the highest quality equipment from our integrated manufacturing facilities. Serving our core markets of Water & Process, Agricultural & Renewables, and Industrials, we pride ourselves on providing comprehensive separation solutions precisely tailored to our clients' requirements. With a strong track record of strategic growth and acquisitions, Komline continues to expand its solution portfolio and technical capabilities while maintaining our commitment to innovation and customer satisfaction.
The team supporting our Komline-Harn brand of products has been delivering the highest quality membrane treatment system for our clients over the past 50 years. Whether it’s a full design build, membrane plant retrofit, or uniquely required service, through our dedication we consistently deliver on expectations.
The Field Service Technician will play a vital role in ensuring the seamless start-up and continuous operation of membrane treatment equipment at a client’s site. The role would support existing projects, travel to support operations, and continuous connection with diverse teams.
Role and Responsibilities:
- Lead the start-up, commissioning, and optimization of electrical and mechanical systems on-site
- Conduct detailed equipment checks, verify installations, and ensure readiness for customer operations
- Analyze and record performance data during equipment tests to ensure peak efficiency
- Deliver hands-on and classroom training for customer teams, developing clear lesson plans and guides
- Collaborate with design teams by providing detailed field markups for “as-built” revisions
- Oversee the activities of vendors, contractors, and project teams to meet project timelines
- Conduct site inspections, resolve technical challenges, and ensure all work meets high-quality standards
- Create clear, concise technical reports and maintain punch lists for project closeouts
- Potential to work on shop floor assembly when not traveling for customer service
Qualifications:
- A background in engineering, technical services, or related fields (degree preferred but not required)
- 5 years of field service experience, including proficiency with mechanical and electrical systems
- Strong skills in reading and interpreting technical drawings and manuals
- Familiarity with control panels, motor starters, AC/DC drives, and instrumentation
- Outstanding organizational skills to manage projects and meet deadlines
- Exceptional written and verbal communication to interact and build rapport with teams and customers
- Attention to detail and problem-solving mindset, ensuring smooth operations and customer satisfaction
- Thrive in fast-paced environments with domestic travel (50%-75%)
Nice To Have:
- Membrane treatment experience preferred nut not required
- Experience with programmable controllers and operator interface terminals is a plus
Equal Opportunity Statement: Komline is an EEO employer – M/F/Vets/Disabled