What are the responsibilities and job description for the Trainer/Technical Communicator position at Komatsu?
Join Komatsu and Be Part of Something Big!
Company Overview:
At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company-Owned Dealers West operates thirteen Company-Owned branch locations in CA, NV, AZ, UT and WY. To learn more about Komatsu Company-Owned Dealers, visit our website!
Why Join the Komatsu Company-Owned Dealer West Team :
- Industry competitive wages
- Day 1 Medical, Dental, Vision, Life & Disability Benefits
- Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
- Employee recognition, career development opportunities, and excellent job security
- Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
Job Overview
This position is required to support our technicians by providing the needed training to develop skill sets that will improve safety behaviors, machine availability and reduce operating cost. Provide an effective method to train technicians to meet present and future requirements. Support field work by helping technicians troubleshoot while working on machines. This position supports approximately 4,500 machines and 200 technicians, and is vital for support of technician development, product support and company growth.
Key Job Responsibilities
- Develop and deliver technical training to all technicians, staff and customers
- Assist in developing apprentices and entry level technicians
- Support technicians in field with TC issues
- Submit TSI’s and TSR’s as needed, gathering data pertaining to technical/product issues and communicating with manufacturer with problem resolution.
- Serve as technical advisor to the service department, assisting in diagnostic testing, repair procedures and participating in performing failure analysis.
- Assist in making sure training requirements for manufacturer are met
- Assist in warranty administration with technical information and merit of claims
- Assist all departments with training as needed
- Help drive the Komatsu safety culture
Qualifications/Requirements
- High school diploma or general education degree (GED) required
- Associate Degree in Diesel Technology or equivalent preferred
- 4-8 years related experience and/or training; or equivalent combination of education and experience
- Komatsu technical experience
- Understands the importance of safety
- Ability to effectively present and teach information and training to customers, clients, and employees
- Strong communication skills
- Computer Skills including Microsoft Office
Additional Information
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $90,000 - 115,000 depending on experience. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company’s founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at www.komatsu.com.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CB1
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time OffSalary : $78,500 - $115,000