What are the responsibilities and job description for the Shop/Field Technician position at Komatsu?
Shop/Field Technician 8/11/25 Gillette, Wyoming, USA, 82718 31919 Onsite Position
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
The Field Technician will complete timely, effective repairs of machine components in the shop or field environment.
Key Job Responsibilities
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
The Field Technician will complete timely, effective repairs of machine components in the shop or field environment.
Key Job Responsibilities
- Work safely and follow all Komatsu/Customer safety policies and procedures.
- Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
- Follow contamination control and HAZMAT rules and regulations.
- Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal to no supervision.
- Diagnose and troubleshoot problems, give recommendations for repairs and make all critical machine and engine repairs and adjustments with minimal to no supervision.
- Test and verify correct operation of all repairs and adjustments.
- Apply general failure analysis and procedures to determine proper diagnosis.
- High school diploma or general education degree (GED) required
- Associate Degree in Diesel Technology or equivalent preferred
- 4 – 6 years related experience and/or training; or equivalent combination of education and experience
- Flexibility to work various schedules including shift work.
- Certificates, Licenses, Registrations
- Clean driving record and CDL or ability to obtain one.
- Certified to operate a forklift and/or manlift.
- Tooling
- Must have mechanic tools that meet minimum requirements as defined on Komatsu
- Ability to effectively communicate information verbally and written
- Knowledge of computers, database software, Internet software, manufacturing software and order processing systems
- Valid driver license and motor vehicle record check required
- Paid travel time
- Vacation
- Sick time
- Holidays
- Medical, dental, vision and 401K