Clinical Manager

We are currently in search of an experienced Clinical Manager for our Baltimore, MD location. The Clinical Manager at Kolmac Integrated Behavioral Health and all of its subsidiaries ("Kolmac" or the "Company") is ultimately responsible for the daily administration and supervision of Kolmac-CCG delivery of clinical services.  This includes staffing all programs, as well as the training and development of all clinical staff. The Clinical Manager is responsible for ensuring that all Addictions Counselors have a foundation that will allow them to perform all responsibilities of their position.  The Clinical Manager in partnership with the Executive Director is responsible for managing Key Performance Indicators. 

This individual provides oversight and authority for ensuring compliance with Kolmac/CCG policies and procedures. The Clinical Manager has responsibility for the long and short-term planning, program evaluation, and compliance with federal, state, local, and independent regulatory statutes.  

In person schedule Monday - Friday 5:30am - 1:30pm

• Partner with the Executive Director on staffing processes including interviewing, onboarding, training, scheduling, and performance management.

• Conduct regular 1:1 supervision, annual reviews, and feedback sessions that inspire growth and accountability.

• Address performance issues with professionalism, compassion, and alignment to company values.

• Create a supportive, high-performing team culture where clinicians feel valued, motivated, and connected to their purpose.

• Ensure adherence to CCG's evidence-based, harm-reduction, and recovery-oriented care model.

• Provide ongoing training and coaching in Motivational Interviewing, Cognitive Behavioral Therapy, and Trauma-Informed Care.

• Observe groups and sessions to ensure clinical standards are met and continuously improved.

• Safeguard the integrity of clinical documentation and compliance with all policies and regulations.

• Monitor and drive clinical outcome KPIs such as patient retention, program completion, clinical outcomes, and average length of stay.

• Ensure staff KPIs like counselor direct care hours are consistently met or exceeded.

• Review and approve timecards, reports, and documentation to maintain operational excellence.

• Collaborate with the compliance team to maintain CARF and state regulatory readiness.

• Maintain high levels of patient satisfaction by addressing concerns quickly and thoughtfully.

• Partner with the Executive Director and Medical Director to enhance programming and introduce new evidence-based services.

• Provide direct clinical coverage or reduced caseload support when needed, modeling best-in-class care.

• Offer hands-on support during patient crises, guiding staff through clinical interventions with confidence and compassion.

• Partner with HR on onboarding and offboarding processes to ensure smooth transitions.

• Lead or participate in clinical trainings across the organization to elevate skillsets and performance.

• Engage in outreach and relationship-building with community partners to strengthen referral networks and program visibility.

• Champion CCG's mission by promoting our services with professionalism and passion.

• Other duties as assigned 

• Mission That Matters- Every day, you’ll lead a team helping patients rebuild their lives and futures.
• Supportive, Collaborative Culture– Work alongside compassionate professionals who share your dedication.
• Professional Growth– We invest in your development with training, supervision, and leadership opportunities.
• Competitive Pay & Comprehensive Benefits-  Because your leadership deserves to be valued and rewarded.

• Master's degree in behavioral health-related field (Psychology, Social Work, Counseling, etc.)

• At least 5 years of experience working with individuals with substance use and co-occurring disorders

• Minimum 3 years of supervisory or management experience in a human services or behavioral health setting

• Board-approved supervisor status in Maryland (required)

• Strong knowledge of CARF standards, state regulations, and DEA requirements

• Skilled in providing group and individual counseling

• Excellent written, verbal, and documentation skills, including experience with electronic medical records

• Engaging leader who promotes accountability and supports positive clinical outcomes

• Solid understanding of addiction, treatment approaches, and community drug trends

• Committed to ethical and professional counseling standards

• Strong problem-solving, decision-making, and leadership abilities
  
  

Direct Reports:   

•  All clinical staff within the clinic or region

We Offer:

• Competitive Compensation
• Full Benefits: Medical/Dental/Vision
• Life Insurance
• 401K
• Tuition Reimbursement
• Paid Professional Development Time
• Student Loan Repayment Program
• Paid Vacation Time
• And More!

The base pay for this position goes up to $90K annually. 

Kolmac Integrated Behavioral Health has been a leader in Outpatient Treatment since 1973. Patient care is at the heart of what we do. Kolmac Outpatient Recovery and Concerted Care Group (CCG) have merged to provide addiction treatment and behavioral health treatment services for individuals, families, couples, and groups. We serve communities across Maryland, DC, Virginia, Delaware, and Pennsylvania. We are still growing!