What are the responsibilities and job description for the Operations Supervisor position at KOHLS?
SHIFTS AVAILABLE:
Weekends Overnights
Weekends 1st shift
About the Role
As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
What You’ll Do
Manage the workflow of several departments in conjunction with individual department supervisors
Develop and maintain accuracy standards to ensure unit inventory integrity
Align with business partners to resolve issues and ensure efficient service
Ensure dynamic staffing to meet company goals
Effectively manage staff to meet productivity and cost goals
Evaluate and track level of service and accuracy standards
Leads direct reports to achieve unit goals by Kohl's policies and practices
Increase associate engagement by developing and communicating a clear vision
Maintain open communication, set clear objectives and remove barriers
Develop an effective staff through coaching and performance feedback
What Skills You Have
Required
Prior experience managing teams in a distribution warehouse environment
Working knowledge of automated distribution and warehouse systems
Bachelor’s or advanced degree
Strong interpersonal communication skills
Working knowledge of Warehouse Management Systems
Flexibility in hours to support multi-shift operations
Preferred
Lean Techniques or Process/Continuous Improvement Methodologies
Ability to build and maintain connections with a team to drive results
Experience interpreting and managing data
1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS, etc)
1-2 years automated MHE and SQL experience
MBA or equivalent experience
Effective verbal and written communication skills
Ability to work well under pressure and as a team for the achievement of customer satisfaction
Ability to work under general supervision and use knowledge and experience to provide quality support to the user community