What are the responsibilities and job description for the Loss Prevention Supervisor position at KOHLS?
About the Role
As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.
What You’ll Do
Identify external and internal theft trends within assigned location(s)
Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
Implement store awareness programs that address theft, safety, inventory and shortage control
Effectively identify and communicate potential shortage opportunities to all leaders
Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures
Partners with store personnel to address opportunities for improvement
Work to create a culture of honesty and impression of control in the store
Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
Maintain customer service awareness
Act as a representative on behalf of Kohl’s on legal proceedings as needed
Additional tasks may be assigned
What Skills You Have
Required
Strong interpersonal and written communication skills
Ability to work independently with initiative
Strong customer service skills
Ability to make quick decisions in the company’s best interest
Uphold confidential information and investigations
Excellent attention to detail
Preferred
Prior experience or background in Loss Prevention, security, law enforcement or retail
Knowledge of surveillance and basic CCTV systems
Knowledge of or ability to learn programs in Google Suite and various other computer programs