What are the responsibilities and job description for the Distribution Center Loss Prevention Manager position at KOHLS?
About the Role
In this role, you will lead a team of associates and focus on DC operational execution and theft investigation tactics for your assigned location.
What You’ll Do
Lead assigned team of LP Associates to create and maintain a safe and secure environment
Act as a liaison between Kohl’s and law enforcement, professionally representing Kohl’s in legal proceedings as needed
Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals
Develop strong partnerships, directly supporting the needs of Operations, HR, Engineering and Facilities. Keep on the front foot of upcoming events and construction activities.
Retail DC LPM serves as a regular liaison to Corporate, Territory, District and Store Managers they service
E-Commerce Fulfillment Center LPM serves as a regular liaison to Corporate, ECOM Customer Service, and field leadership teams.
Maintain all physical security aspects of 1M SQF building while controlling the building access for 3,000 associates
Lead the LP Team in controlling trailer yard while maintaining both physical security and systemic ownership of 500 trailers
Drive Shortage reduction within the building and network through inspection of Operational Best Practice execution, monitor for compliance and provide actionable feedback
Join in the creation, testing and implementation of new procedures and/or technologies inside the Operation or across the Network.
Drive dishonest associate resolution through the review exception reports, overseeing developed methods of CCTV surveillance, and interview techniques.
Successfully complete the Internal Theft Interview Certification program, regularly conduct interviews resolving internal theft matters
Build the Loss Prevention team through recruiting, hiring and providing a meaningful onboarding experience. Understand the direction of the LP Program and hire to the needs of the Program
Develop the Loss Prevention Team through consistent coaching, career pathing, directly helping the LP Associate understand what formal and informal trainings they should pursue
Demonstrate a leadership style that both motivates the Loss Prevention team and heightens their level of engagement, while achieving the LP Program objectives.
Participate in writing and administering annual reviews. Identify and address performance and behavioral issues of direct reports
Additional tasks may be assigned
What Skills You Have
Required
2 years of retail Loss Prevention experience
Strong time management, communication and interpersonal skills
Successful completion of Kohl's internal interview certification process
Strong communication skills
Ability to build lasting partnerships across all Logistics and Retail divisions
Preferred
Supervisory experience
Previous project management experience
Ability to manage a large number of projects at once
Ability to react quickly to senior-level reporting requests
Strong organizational skills
Proficiency in Microsoft Excel