Food & Beverage Project Management Intern, Kohler

Location: Kohler, WI

Opportunity

The Food & Beverage Intern – Project Management role is designed to provide hands-on exposure to the administrative, operational, and project coordination functions that support Kohler Hospitality’s Food & Beverage division. This internship focuses on understanding how systems, communication, training, events, and financial processes operate behind the scenes to support seamless guest experiences across multiple outlets.

The intern will partner closely with Food & Beverage leadership and support teams to assist with recurring operational workflows, documentation, scheduling, and special projects. This role is ideal for a student pursuing hospitality management, business, project management, or operations who is interested in learning how complex hospitality organizations function beyond day-to-day service execution.

Specific Responsibilities

Operational Communication & Coordination

• Assist with maintaining and distributing the Santana International transportation schedule to support Food & Beverage operational needs.
  
• Compile and distribute Food & Beverage weekend updates and event communications for leadership and operational alignment.
  
• Prepare and organize Food & Beverage leadership notes, ensuring key updates, decisions, and action items are clearly documented.
  
• Attend daily DESIGN, BEO, and resume meetings to track attendance, capture key takeaways, and support follow-up communication.
  
• Maintain and update restaurant hours of operation across Food & Beverage outlets.
  
  

Project & Administrative Support

• Coordinate Imogene’s chef coat dry‑cleaning process, including tracking and communication.
  

Support administrative and financial workflows, including:

• TAC deposit coordination
  
• Stripe refunds for reservation cancellations
  
• Invoice processing support and cash recycler paper ordering
  
• Maintain the Food & Beverage contact list for Dispatch and Maintenance teams.
  
• Coordinate printer and paper ordering for Food & Beverage and Meetings & Events offices.
  
• Maintain the monthly buyout calendar, ensuring accuracy and visibility for leadership and operations teams.
  
  

Training, Documentation & Culture Initiatives

• Assist with organizing and updating training videos and standard operating procedures (SOPs).
  
• Support coordination of Training Tuesday and Wine Wednesday programming (seasonal).
  

Assist with recognition and engagement initiatives, including:

• Manager of the Quarter tracking and coordination
  
• Special projects such as the 10‑Year Anniversary letter for the Immigrant Room
  
  

Menu, Programming & Event Support

• Assist with menu engineering efforts, including data organization and analysis support.
  
• Support menu updates through the Chloe process, ensuring timely and accurate execution.
  
• Coordinate live music scheduling for the Library Bar and Winery venues.
  
• Support Food & Beverage leadership with special projects related to events, programming, and operational readiness.
  

 Learning Outcomes

By the conclusion of the internship, the intern will:

• Understand the operational infrastructure that supports large‑scale Food & Beverage operations.
  
• Gain exposure to hospitality project management, administrative workflows, and cross functional coordination.
  
• Develop professional skills in organization, communication, prioritization, and documentation.
  
• Build an appreciation for how training, financial processes, scheduling, and communication impact guest experience.  
  

Shifts will vary between 8:00am and 5:00pm, weekdays and weekends.