Barista, Kohler Waters Spa

Work Mode: Onsite

Location: Kohler, WI

Opportunity

The Barista role is responsible for providing exceptional guest service within the Kohler Waters Spa Cafe through accurate order taking, food and beverage service, and point-of-sale transactions. This role prepares smoothies, specialty coffee beverages, and other cafe offerings, maintains a clean and welcoming environment, and upholds Forbes and Kohler Luxury Standards in every guest interaction.

Specific Responsibilities

• Deliver exceptional guest experiences in alignment with Forbes and Kohler Luxury Standards.
• Maintain knowledge of Kohler Waters Spa services, amenities, and wellness offerings to answer guest questions and enhance the overall spa experience.
• Follow cafe SOPs, opening/closing procedures, operational documentation, and food safety standards.
• Record and accurately process purchases, process transactions with poise using POS including handling cash, credit, and room charges.
• Act as a food runner and busser, ensuring timely delivery of food and beverages, maintaining cleanliness of dining areas, clearing and resetting tables.
• Execute seasonal beverage features, promotions, and cafe initiatives.
• Support spa events, wellness programming, and guest activations throughout the Cafe and Spa facility.
• Serve as a resource for guests regarding menu items, ingredients, allergens, spa services, and resort offerings.
• Resolve guest concerns professionally and collaborate with other departments to ensure a seamless guest experience.
• Complete all tasks assigned by leadership.

This is a part-time position at the Kohler Waters Spa Cafe. Shifts are weekdays and weekends with hours varying between 7:00 am and 9:00 pm.

Skills/Requirements

• Must be 18 years of age or older.
• High School Diploma or equivalent required.
• Availability to work various operational hours. This includes but is not limited to nights, weekends, and holidays.
• Ability to obtain and maintain a valid alcohol beverage server license, in accordance with state and local regulations, and responsibly serve alcoholic beverages to guests when applicable.
• Ability to cross-train in multiple cafes, to include back-of-house culinary operations, such as juicing and prep, to support the broader F&B team as needed to ensure a sustainable and efficient workflow.
• Strong interpersonal skills, time management, and attention to detail. Proven ability to train others, manage multiple projects simultaneously, and maintain professionalism and effective decision-making in high pressure environments.
• Possession of, or ability to obtain, a ServSave Certification with the National Restaurant Association or equivalent.
• Advanced knowledge and demonstrated proficiency of espresso machinery, milk science, latte art, nitro systems, and POS operations.
• Previous experience with food preparation preferred.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $11.30 - $16.90 plus tips/gratuity. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.