Sr Dining Floor Supervisor, Whistling Straits

Sr Dining Floor Supervisor, Whistling Straits KOHLER, WI, United States Posted on: 3/31/2026 Sr Dining Floor Supervisor, Whistling Straits Work Mode: Onsite Location: Kohler, WI Opportunity The Senior Dining Supervisor is responsible for managing the daily operations of a small outlet. They are responsible for all administrative and operational tasks including training staff, managing all guest requests, complaints and questions and ensure that all aspects are communicated to the appropriate leadership. The Senior Dining Supervisor has to ensure financial targets for food cost, sales, profits, and expenses are met. As a Senior Dining Floor Supervisor, you’ll be responsible for: Operations Responsible for interviewing and hiring off all new associates. Supervise and coach all staff while maintaining consistent quality of food product and delivery. Establish quality standards for all job functions as well as executing the training certification process and procedures for every staff member. Certify all staff are: Greeting guests promptly and proactively Utilizing suggestive selling techniques Displaying “spotlight” behaviors Anticipating guests’ needs Following proper food and liquor handling procedures (Obtain Licensing where applicable) Accommodating guest’s special requests and concerns Schedule all staff as required by service standards and volume expectations while maintaining headcount requirements. Ordering and distribution of employee uniforms while making sure the employee uniform policy is adhered to. Ensure appropriate inventories and controls are maintained in all areas. Maintain complete working knowledge of all computer systems required. Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. Financials Control labor cost to the planned labor percentage of sales. Control food cost percentage and actively manages food waste. Control all departmental operational expenses to annual plan. Utilization of InfoGenesis to ensure that cash control polices, and standards are maintained, covers are reported correctly, pricing is accurate, and all charges are properly posted. Responsible for ensuring that all financial and employees payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. Associate Engagement Maintain a positive attitude and assist in creating a positive work environment. Create and foster a culture of creativity and innovation. Train and develop associates by providing ongoing feedback, establishing performance expectations, and conducting performance reviews. Ensure clear and professional communication with personnel in all departments. Use progressive disciplinary action when needed to address employee challenges. Maintain a positive attitude and foster a culture of creativity and innovation. Provide training, tools, and materials for your associates to successfully complete assigned tasks. Build and maintain positive work relations with peers and support departments. This is a full-time position working weekdays and weekends. Shifts will vary between 5:45 am and 11:00 pm. Skills/Requirements ServSafe Certified, Food and/or Alcohol as applicable. Must be 18 years old. 5+ years’ experience in restaurant. 2+ years’ Supervisory experience preferred. High school diploma or equivalent. Associate degree preferred. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The hourly range for this position is $18.80 - $28.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location. Available benefits include medical, dental, vision & 401k. Why Work at Kohler Co.? Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .