Training Supervisor

About The Role

As Training Supervisor, E-Fulfillment, you will collaborate with E-Fulfillment Center (EFC) leadership to lead and execute training programs for non-exempt associates. You will lead a team of Training Specialists focused on new hire training, cross-training, compliance, safety and re-training. You will support the business to achieve training objectives, focusing on associate engagement and increased productivity for the EFC network.

What You’ll Do

• Lead the proactive development of planning and communication for delivering training programs within the EFC network
• Utilize data to determine training opportunities to drive operational excellence in collaboration with EFC operations
• Provide leadership by exhibiting influence and expertise, and supporting overall team engagement
• Maintain accurate training skills and certification records
• Provide direction and coaching to direct reports for successful and effective associate training
• Facilitate key training programs to support seasonal onboarding
• Ensure consistency of training facilitation and materials
• Work cross-functionally to improve standard operating procedures and training best practices across the EFC network
• Provide operations expertise to support training design and content development by the Talent Development team
• Additional tasks may be assigned
  
  

Required

What Skills You Have

• Ability to communicate effectively with one-on-one, written and large group facilitation
• Proficient with Google Workspace
• Prior supervisory experience
• Flexibility in hours to support multi-shift operations
  
  

Preferred

• Previous experience training adults at various levels in an organization