Organized Retail Crime Specialist

About The Role

As Organized Retail Crime Specialist, you will support stores and corporate partners in investigating and resolving Organized Retail Crime (ORC) cases. You will leverage all investigative tools, limit Kohl’s exposure to ORC theft and fraud, seek out and investigate all ORC activity and conduct investigations consistent with Kohl’s policies and guidelines.

What You’ll Do

• Partner with law enforcement agencies to prosecute ORC activity within the assigned area
• Develop and create professional case documents to support the prosecution
• Analyze all investigative data involved with ORC groups, become a content expert and assume responsibility as the primary investigator on large-scale, complex or violent cases
• Work with the field Loss Prevention (LP) team and provide communication and awareness to ORC in the market
• Guide store LP teams on investigative plans
• Attend ORCA and ORC-related meetings and court proceedings as required
• Hold ORC meetings with field leadership and ROC investigators
• Present regular updates to senior leadership on investigative trends and case updates
• Participate in the development of training materials and conduct training for the field partners
• Support ROC service calls
• Additional tasks may be assigned
  
  

Required

What Skills You Have

• Excellent written and verbal communication skills
• High School diploma or equivalent
• Strong attention to detail
• Excellent time management and prioritization skills
  
  

Preferred

• Experience in shoplifting apprehensions, fraud investigations and retail store operations
• Working knowledge of Microsoft and Google applications
• Prior retail Loss Prevention experience
• Ability to analyze and interpret data and summarize results
• Ability to work a flexible schedule, including nights and weekends as needed