What are the responsibilities and job description for the Operations Manager - Friday-Sunday, 7am-5pm position at Kohl's?
- Shift: Weekends; Sun, Fri-Sat, 7am - 5 pm
As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution Network. You will manage the day-to-day execution of overall business strategies and productivity measures.
What You’ll Do
- Manage workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards
- Effectively manage staffing to meet UPH and CPU goals
- Develop and maintain accuracy standards to ensure unit inventory integrity
- Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the Distribution Network
- Coordinate and communicate changes and updates in process and procedures
- Work with other departments and divisions to resolve problems and ensure efficient service
- Manage direct reports, systems, and projects to achieve unit goals per Kohl’s policies and procedures
- Prepare and analyze unit plans and reporting
- Provide leadership by exhibiting influence and expertise, driving results
- Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
- Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
- Additional tasks may be assigned
What Skills You Have
- Bachelor's or advanced degree
- Multiple years of related experience including direct supervision experience in distribution, production/operations management, warehouse management or related field
- Strong interpersonal skills
- Working knowledge of automated distribution/warehouse management systems, Windows and Microsoft Office
- Flexibility in hours to support multi-shift operation