Operational Supply Chain Lead

Contract-to-Hire Position

Location: Hybrid

Travel Requirement: Up to 50% travel, including regular visits to manufacturing facilities, suppliers, warehouses, and operational sites. Extended onsite support may be required during production runs, operational reviews, and implementation activities.

Employment Type: Contract-to-Hire

Compensation: Competitive and based on experience

About the Role

Natsoft is seeking an Operational Supply Chain Lead to support strategic manufacturing, supply chain, and operational transformation initiatives for our clients.

This role sits at the intersection of manufacturing operations, supply chain management, inventory visibility, production planning, supplier coordination, process improvement, and technology enablement.

The successful candidate will serve as the primary operational liaison between business stakeholders, manufacturing partners, suppliers, logistics providers, and Natsoft technical teams. This is a highly visible role requiring strong operational expertise, relationship management skills, and the ability to execute in fast-paced environments.

This is not a traditional business analyst role. We are looking for someone who can understand operations on the ground, build trust with manufacturing teams, identify bottlenecks, design scalable processes, and drive implementation.

Key Responsibilities

• Serve as the primary operational point of contact for manufacturing and supply chain initiatives
• Work directly with business stakeholders, manufacturing partners, suppliers, warehouses, and logistics providers
• Understand and document end-to-end operational workflows
• Analyze manufacturing, inventory, supplier, logistics, and fulfillment processes
• Develop and implement operational procedures, workflows, and reporting structures
• Track production schedules, inventory levels, yields, shipments, supplier performance, and operational KPIs
• Identify bottlenecks, inefficiencies, waste, and process improvement opportunities
• Coordinate supplier communications, inbound materials, production readiness, and shipment planning
• Create operational dashboards, reporting frameworks, alerts, and visibility tools
• Support requirements gathering and implementation of operational systems
• Participate in onsite operational reviews, production runs, and manufacturing assessments
• Work closely with Natsoft technical teams to translate operational requirements into technology solutions
• Develop SOPs and operational documentation to support scalability and consistency

Required Experience

• 5 years of experience in manufacturing, supply chain, logistics, production planning, inventory management, operations, or related fields
• Experience working with manufacturers, co-packers, warehouses, distributors, or fulfillment operations
• Strong understanding of inventory management, production workflows, supplier management, transportation, and operational KPIs
• Experience implementing process improvements and operational reporting
• Ability to manage multiple stakeholders and operational priorities simultaneously
• Strong communication, facilitation, and relationship-building skills
• Comfortable working directly with business stakeholders, operators, and executive leadership teams

Preferred Experience

• Consumer products, manufacturing, food & beverage, packaging, logistics, distribution, or warehouse operations
• ERP, WMS, inventory management, production planning, or supply chain systems experience
• Business analysis and process improvement background
• Lean Manufacturing, Six Sigma, Continuous Improvement, or Operations Excellence experience
• Experience supporting founder-led, privately held, or high-growth organizations
• Experience implementing operational dashboards, KPI frameworks, and workflow automation

What Success Looks Like

• Stakeholders gain visibility into production, inventory, supply chain activities, and operational performance
• Manufacturing partners adopt operational processes with minimal friction
• Operational bottlenecks are identified and addressed proactively
• Supplier, manufacturing, and logistics coordination become more predictable and scalable
• Inventory, yield, production, and fulfillment KPIs become measurable and actionable
• Processes are established that support future growth and operational scale
• Operational visibility improves decision-making and reduces reactive management

Personal Characteristics

We are looking for someone who is:

• Operationally minded
• Relationship-driven
• Highly organized
• Low ego and hands-on
• Comfortable in manufacturing and warehouse environments
• Strong communicator
• Comfortable working with both executives and operational teams
• Practical and execution-focused
• Curious, analytical, and solutions-oriented
• Willing to travel extensively and work onsite when required

Contract-to-Hire StructureInitial Contract Period

• 3 to 6 month contract engagement
• Immediate involvement in strategic manufacturing and supply chain initiatives
• Opportunity to work directly with client stakeholders and executive leadership
• Travel and onsite engagement as required

Conversion to Full-Time Employment

Upon successful completion of the contract period, the candidate may be offered a full-time position with Natsoft including:

• Competitive base salary
• Medical/Dental/Vision insurance
• 401(k) retirement plan

Why Join Natsoft

This role offers a unique opportunity to work directly with stakeholders, manufacturing partners, and executive leadership while helping build operational systems that support high-growth businesses.

You will be involved in solving real-world manufacturing, supply chain, inventory, logistics, and operational challenges while helping organizations improve visibility, scalability, and operational performance.

For the right individual, this role provides significant exposure, ownership, and growth opportunities while working across operations, technology, and business transformation.

Pay: $55,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: Hybrid remote in Somerset, NJ 08873

Salary : $55,000 - $100,000