Production Intake Technician

Company Description

At Kofile, we believe that government has infinite potential to do good and that all information residing within local governments should be preserved, digitized, and made available to all their employees and citizens. We partner with government agencies nationwide to help them meet their citizens’ needs by preserving the integrity and content of paper documents to ensure they will be available for use forever and modernizing information management through digitization and access systems

Job Description

The Intake Technician - Production is responsible for overseeing the execution of each project intake, ERP: NetSuite assessments, product ordering, in addition to supporting day-to-day lab operations. Works alongside team members contributing to workflow in order to meet production goals.

The Intake Technician plays an intricate role for the overall success of the production teams.  The Intake Technician receives our client’s historical documents, performs, or leads a detailed review of documents received, and inputs data about each item into Microsoft Excel & SharePoint.  Information is then added to Kofile’s ERP: NetSuite, for each project before the project teams process the client’s documents.

The Intake Technician helps to resolve problems or bottlenecks in production processes by supporting the Intake Supervisor as needed. Supports continuous improvement goals in safety, quality, cost, and customer service. Responsible for managing and owning instrumental functions of the business while creating an engaged and collaborative work force.

Responsibilities and Duties

●    Handles manually inputting important project details directly into an electronic format, creating spreadsheets with large amounts of information.
●    Ability to use constructed data spreadsheets to order products from vendors.
●    Supports lab workflow as detailed by the Intake Supervisor
●    Develops cross-functional relationships with other departments, as well as with customers
●    Maintain a culture of Safety including leading by example
●    Complies with data integrity and client security policies
●    Implement operational policies and procedures
●    Help promote a company culture that encourages top performance and high morale
●    Provide daily production/quality feedback
●    Submits project intakes and ERP: NetSuite assessments in a timely manner
●    Builds partnerships with operational peers to ensure open communication and seamless collaboration
●    Meets with Kofile management and staff to meet our customer’s needs and delivery schedules.
●    Works alongside team members driving efficiency and quality workmanship
●    Ensures that established work standards are being followed and work quantity and quality standards are being consistently met.
●    Maintains quality while enforcing organization standards
●    Communicates any production delays or problems immediately to the staff or to Kofile management.
●    Ability to operate a power industrial lift for the loading, unloading and movement of product.
●    Provides accurate, highly detail templates for ordering key product for production to ensure a smooth workflow.  
●    Orders placed in a timely fashion so as not to delay the production schedule and forecast.

Qualifications

Basic Qualifications

Education:  High School diploma or GED

●    Minimum 2-4 years’ experience with Data Entry in a production environment, or in a similar role
●    Proficient in Microsoft Office: Excel, Outlook, Word
●    Must be able to sit or stand extended periods of time
●    Able to lift minimum 25 lbs. repetitively
●    Minimum 50 wpm typing ability
●    Excellent communication skills with ability to self-lead / self-motivate
●    A solid understanding of operations management and organizational methods  
●    Problem solving skills
●    Detailed-oriented with great organizational attributes
●    Leadership ability, in addition to a highly organized approach to leadership

Additional Information

Benefits:

As a full-time employee, you will receive access to the following benefits:

•    Paid overtime available for non-exempt employees
•    Low-cost insurance (medical, dental, vision, life & disability)
•    Maternity and paternity benefits
•    401(k) plan (company matching)
•    Paid holidays, vacation, and sick time
•    Educational assistance