What are the responsibilities and job description for the Turf/Utility Service Technician position at Koenig Equipment, Inc.?
Since 1904, Koenig Equipment has been family-owned and setting the standards for the Agriculture, Lawn & Garden, and Construction industries. Our core values of customer service, courage, continuous learning, ownership, and trust support our mission of being the preferred choice of customers, employees, and manufacturers alike. Our reputation of superior customer support has enabled growth, reinvestment, new and challenging jobs, and shareholder value for over four generations. Koenig is currently searching for a qualified Turf/Outdoor Power Equipment Service Technician supporting our Team and Customers at the Dealership's Germantown, OH location.
Duties:
- Perform diagnostic work on equipment to verify needed repairs per estimate. Notify service manager if initial diagnosis is inaccurate.
- Perform assigned work in accordance with the estimate and the schedule. If completion deadlines cannot be met, or additional work is discovered, notify the service manager immediately so a recovery plan can be developed.
- Keep accurate times records by segment on worked performed.
- Recommend additional service work to maximize machine productivity, reduce downtime, and add value for the customer.
- Professionally advise customers when required.
- Ensure that all parts requested for the job are billed and parts not used are returned in a timely manner.
- Submit work order detail to the Service Manager immediately upon the completion of each segment.
- Perform duties off-site when required.
- Help maintain company fixed assets as required.
- Attend training and KEI events as required.
- Other duties as assigned by immediate supervisor.
Qualifications:
- A technical school degree or equivalent experience in mechanical repairs.
- 3-5 years of relevant industry relevant experience
- Knowledge of product line, electrical, hydraulic and mechanical systems.
- Ability to use our computer operating system (IntelliDealer).
- Ability to safely operate vehicles and equipment needed for the job.
- Clean driving record required.
- Ability to lift 50 lbs.
Koenig Equipment, Inc. is an equal opportunity employer. It is the policy of Koenig Equipment to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Koenig Equipment will conform to the spirit as well as the letter of all applicable laws and regulations.