What are the responsibilities and job description for the Senior Salesforce Solution Architect position at Kodi Inc?
Seeking a Senior Salesforce Solution Architect to serve as our technical oversight consultant for the Salesforce eLicensing system. This role oversees our managed service vendor's implementations, ensuring delivery excellence, technical compliance, and business value realization. This is a part-time position and On-Site required as needed with a commitment averaging 20 hours per week.
Interview: Teams
Location: Columbus, OH
Posting: 801728
Work: Hybrid As Needed / Part Time 20 Hrs /Week
As the technical oversight specialist for our managed service vendor, this role requires flexibility in scheduling to align with critical vendor activities. While we aim to conduct business during standard hours, the nature of vendor oversight and system implementations may require substantial evening or weekend availability during certain project phases. These schedule variations are driven by vendor deliverables, deployment windows, and divisional priorities. All hours, regardless of when they occur, count toward the 20-hour weekly commitment. Candidates must be able to adapt their availability based on project demands and critical system needs throughout the engagement.
Key Responsibilities
Technical Governance & Vendor Management
- Serve as agency's technical authority on Salesforce architectural decisions
- Review and approve all technical designs before implementation
- Conduct code reviews and technical audits of vendor deliverables
- Evaluate vendor performance against KPIs and SLAs
- Validate vendor estimates and resolve technical disputes
Risk Management & Security
- Identify and mitigate technical, security, and compliance risks
- Ensure solutions meet federal/state security requirements
- Review data handling, encryption, and access control
- Monitor technical debt and enforce remediation plans
Business Partnership & Innovation
- Translate business needs into technical requirements
- Provide unbiased build vs. buy vs. configure recommendations
- Identify opportunities to leverage new Salesforce features
- Drive standardization and reusability across implementations
Hands-On Delivery (As Needed)
- Resolve critical production issues when vendor cannot
- Build proof-of-concepts and develop complex solutions
- Create technical documentation and knowledge transfer materials
Required Qualifications
Experience
- 8 years hands-on Salesforce development and architecture
- 3 years in senior architect or technical lead roles
- Experience managing external vendors/contractors
- Proven enterprise Salesforce implementations
- Experience with Salesforce implementations in government cloud environments, preferably within the technology infrastructure
Technical Skills
- Expert proficiency in Apex, LWC, Visualforce,and declarative development
- Deep understanding of Salesforce security and large data volumes
- Experience with integration patterns, APIs, and platforms such as MuleSoft
- Knowledge of DevOps practices and tools such as Copado and Flosum
Certifications
- Salesforce Certified Advanced Administrator (required)
- 3 additional Salesforce certifications
- Active maintenance of all certifications
Core Competencies
- Strong analytical and communication skills
- Ability to make decisions under pressure
- Detail-oriented and able to challenge vendors constructively
Success Metrics
- Vendor delivery quality and on-time performance
- Reduction in post-deployment defects
- Stakeholder satisfaction and technical debt reduction