Sales Advisor - W Kodak Jewelers

Sales Professional

The Sales Professional establishes client relationships and makes the client’s needs their primary focus. Taking the time to listen to clients and anticipate their needs while taking personal responsibility for the client’s requests. The Sales Professional is curious, knowledgeable and ensures they remain up to date on merchandise by continuously gathering information on new products as they are introduced. The Sales Professional strives to create a good impression and delivers memorable service to clients, exhibiting a passion for timepieces and/or jewelry with a focus on storytelling and hospitality.

Responsibilitie

1. sAlways maintain a professional attitude and conduct business with integrity
2. .Confidently incorporate storytelling and technical details through hospitable interactions with clients when presenting products
3. .Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business
4. .Build, maintain and develop clientele through use of company CRM platform focusing on relationship building
5. .Develop and maintain product knowledge on the brands, collections, and pieces carried in the showroom as well as general industry knowledge
6. .Offer assistance and build effective working relationships with team members
7. .Turn clients over to another member of the team as required to best serve the client’s needs
8. .Educate clients on product features, history and knowledge
9. .Organize merchandise and displays in accordance with VM guidelines while optimizing sales and minimizing shrinkage
10. .Supports the client experience within showroom hospitality guidelines
11. .Independently uses all company systems, hardware and software required in the performance of duties and responsibilities
12. .Complete relevant administrative responsibilities and tasks that support the Client Experience
13. .Take in and deliver client repairs when required
14. .Performs all the duties and responsibilities as assigned
15. .Comply with all Company guidelines, policies and procedures as outlined in all company communications
16. .Participate in team meetings and training sessions
17. .Process payment and complete sales transactions

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Supervisory/Management Responsibiliti

esN

/A
Physical Requirements & Working Conditi

1. onsRequired to stand up for long periods of ti
2. me.May be required to lift packages/box
3. es.Work in the store 42-43 hours per we
4. ek.Schedule flexibility and availability required to accommodate showroom hours, including evenings and weeken

ds.
Knowledge and Skills Requ

iredHigh School Dip

loma
Exper

ience2-3 years luxury retail sales exper

ience
Skills and Kno

1. wledgeExcellent storytelling a
2. bilityPassion for timepieces and/or j
3. ewelryAbility to build client & personal relatio
4. nshipsExcellent client service and selling
5. skillsExcellent interpersonal and communication skills (verbal & wr
6. itten)Strong organizational
7. skillsAbility to work in a team and leverage t
8. alentsTime management while multitasking in a fast-paced envir
9. onmentComputer literate (MS O