What are the responsibilities and job description for the Parts Counterperson position at Kocourek Automotive?
Are you passionate about the automotive industry and great with customers? Do you have a knack for organization and enjoy working in a fast-paced environment? Join our team as a Parts Advisor at our reputable Chevrolet dealership, where your skills will help keep vehicles—and customer relationships—running smoothly.
About Us:
We’re a trusted and established Chevrolet dealership known for quality service and strong community ties. Our Parts Department plays a vital role in supporting our technicians, customers, and overall dealership operations. We're looking for a reliable and customer-focused Parts Advisor to join our growing team.
What You’ll Do:
Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, and via email
Accurately identify and locate Ford OEM parts using catalog systems and inventory tools
Process parts orders, returns, and warranty claims
Maintain an organized and well-stocked parts department
Track inventory levels and assist with restocking as needed
Coordinate with the service and sales departments to ensure timely parts delivery
Provide exceptional customer service and support a smooth, efficient workflow
What We’re Looking For:
Previous experience as a Parts Advisor or in an automotive parts department (Ford experience is a plus!)
Strong knowledge of automotive systems and parts terminology
Excellent communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Experience with parts catalog systems, Tekion (DMS), and Microsoft Office
Valid driver’s license
Competitive hourly pay monthly bonus potential
Health, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Employee discounts on vehicles, service, and parts
Ongoing Ford OEM training and career growth opportunities
Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.
About Us:
We’re a trusted and established Chevrolet dealership known for quality service and strong community ties. Our Parts Department plays a vital role in supporting our technicians, customers, and overall dealership operations. We're looking for a reliable and customer-focused Parts Advisor to join our growing team.
What You’ll Do:
Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, and via email
Accurately identify and locate Ford OEM parts using catalog systems and inventory tools
Process parts orders, returns, and warranty claims
Maintain an organized and well-stocked parts department
Track inventory levels and assist with restocking as needed
Coordinate with the service and sales departments to ensure timely parts delivery
Provide exceptional customer service and support a smooth, efficient workflow
What We’re Looking For:
Previous experience as a Parts Advisor or in an automotive parts department (Ford experience is a plus!)
Strong knowledge of automotive systems and parts terminology
Excellent communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Experience with parts catalog systems, Tekion (DMS), and Microsoft Office
Valid driver’s license
- Complete pre-employment drug screening
Competitive hourly pay monthly bonus potential
Health, dental, and vision insurance
401(k) with company match
Paid vacation and holidays
Employee discounts on vehicles, service, and parts
Ongoing Ford OEM training and career growth opportunities
Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.