Inside Sales Supervisor

Your Job

Koch-Glitsch, a Koch Engineered Solutions company, is seeking an Inside Sales Supervisor to support and lead a team of Inside Sales representatives based in Wichita, KS. Koch-Glitsch is a global leader in mass transfer and separations equipment, serving customers across refining, chemical, petrochemical, gas processing, and specialty chemical industries.

This role is responsible for strengthening day-to-day execution, coaching, and consistency across Inside Sales while supporting long-term team development and business growth. Working closely with Outside Sales, Project Management, Engineering, Logistics, and Operations, the Inside Sales Supervisor ensures our customers receive timely, high value solutions and that our team operates with clarity, accountability, and strong commercial judgment.

The successful candidate will be an execution focused leader with a strong customer mindset, capable of balancing near-term priorities with longer-term capability development.

What You Will Do

• Provide day to day leadership, coaching, and support to Inside Sales representatives to ensure consistent execution and decision making.
• Serve as a first point of support for execution‑related questions and day‑to‑day decision‑making.
• Reinforce commercial guidelines, pricing discipline, and principle based judgment while maintaining a strong customer focus.
• Partner closely with Outside Sales to support opportunity development, quoting strategy, and customer engagement.
• Help prioritize workload, improve visibility, and remove obstacles that limit team effectiveness or responsiveness.
• Develop team capabilities that improve consistency, commercial judgment, and customer effectiveness: product knowledge, commercial acumen, customer communication skills, etc.
• Identify and provide visibility into execution risks, workload constraints, and improvement opportunities, while continuously improving processes, reducing friction, and leveraging automation and cross‑functional support.
• Promote collaboration across Sales, Engineering, Project Management, Logistics, and Operations to deliver value based outcomes for customers.
• Support onboarding, training, and development of team members to increase individual contribution and engagement.
• Maintain a strong working understanding of the Inside Sales Representative role, processes, and systems to effectively support, coach, and guide day‑to‑day execution.
  
  
  

Who You Are (Basic Qualifications)

• Experience in an industrial, technical, or manufacturing environment.
• Experience explaining priorities, decisions, and value propositions to both internal and external stakeholders
• Demonstrated ability to lead, coach, and influence others in a fast paced, execution oriented setting.
• Ability to travel up to 25% of the time
  
  
  

What Will Put You Ahead

• Experience in sales, inside sales, or commercial support roles
• Prior experience supervising or leading inside sales, customer service, or commercial teams.
• Experience coaching employees toward greater ownership, accountability, and independent decision making.
• Ability to adapt to changing priorities, balance competing demands, and maintain execution consistency under pressure.
• Familiarity with mass transfer, separations technology, or industrial aftermarket environments.
• Working knowledge of internal systems (e.g., Salesforce, LN, PLM, EE) and standard processes.
  
  
  

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch Engineered Solutions company, Koch-Glitsch keeps our customers’ operations running with a wide range of innovative products and solutions serving the refining, chemical and petrochemical industries. As a full-service provider of mass transfer, mist elimination and phase separation equipment, we handle everything from design and fabrication to delivery and installation.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).