What are the responsibilities and job description for the 1. Medical Office Operations Manager position at Koch Family Medicine?
Busy independent family medical practice seeking an experienced, organized, and proactive Medical Office Operations Manager to help oversee and support daily office operations alongside current leadership. This position plays a key role in maintaining efficient workflows, supporting staff and providers, improving patient experience, and ensuring the office runs smoothly day-to-day.
The ideal candidate is a strong leader, problem-solver, and team player who can balance staff support, operational oversight, patient relations, and administrative responsibilities in a fast-paced healthcare environment.
Responsibilities
- Assist with oversight of daily medical office operations
- Coordinate and manage staff schedules and workflow
- Address and resolve patient concerns professionally and efficiently
- Support employee relations and assist with team communication
- Conduct and organize monthly staff meetings
- Monitor office efficiency and implement workflow improvements
- Assist with billing issues, claims follow-up, adjustments, and write-offs
- Run and review accounts receivable (AR) reports
- Maintain compliance standards, policies, and credentialing requirements
- Keep employee personnel files, licenses, and certifications up to date
- Coordinate communication between providers, nursing staff, and front office staff
- Order and maintain office and medical supplies
- Assist with building maintenance coordination and IT-related needs
- Research and implement technology and AI solutions to improve office efficiency
- Provide support coverage when staffing shortages occur
- Promote a positive team environment and maintain staff morale
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $25 - $30