What are the responsibilities and job description for the BDC Sales Agent position at Koch 33 Auto?
Earn $40,000 to $75,000 your first year!
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you. We have an excellent internet sales process along with the Lehigh Valley's top selling new and pre-owned vehicles.
We offer thorough hands on training along with an income guarantee. Come experience selling Toyota, the highest quality vehicle at the best facility in the Lehigh Valley.
At Koch 33, we strive to make every customer a customer for life. Our Pennsylvania dealerships have been proudly serving the Lehigh-Valley area for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
What We Offer:
- 5-day work week
- Comprehensive Medical, Dental & Vision Insurance Plans
- Voluntary Supplemental Insurance
- Paid Holidays
- Paid Time Off
- 401k plans with Company Match
- OEM Discounts
- Service & Parts Discounts
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in house Training team dedicated to your success; offering online and in store training programs with our manufacturers.
Responsibilities:
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications:
- Prior sales, call center, or customer service experience
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
Koch Automotive Group is an Equal Opportunity Employer
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
Salary : $40,000 - $75,000