What are the responsibilities and job description for the Motorcoach Sales/Dispatcher position at KOBUSSEN BUSES LTD?
Position Overview:
We are seeking a dynamic and detail-oriented individual to fill our Motorcoach Sales/Dispatcher position. This hybrid role requires strong multi-tasking ability, exceptional customer service skills, and the flexibility to work both independently and collaboratively within a fast-paced environment.
Key Responsibilities:
Sales Duties:
- Respond to customer inquiries and provide detailed information on motorcoach bus services.
- Prepare quotes and contracts.
- Follow up on leads to close sales.
- Maintain relationships with existing clients and identify opportunities for upselling and/or securing repeat business.
- Collaborate with marketing and sales teams to develop promotional strategies.
Dispatch Duties:
- Coordinate daily and long-term dispatch schedules for motorcoach buses.
- Communicate with drivers to ensure timely pickups, drop-offs, and route adjustments.
- Monitor trip progress and resolve any issues that arise during transit.
- Maintain accurate records of trips, driver hours, and vehicle usage.
- Complete post trip responsibilities.
Qualifications:
- Proven experience in sales, dispatch, and/or logistics (transportation industry preferred).
- Strong multitasking and organizational skills.
- Excellent verbal and written communication abilities.
- Ability to work independently and as part of a team.
- Customer-focused mindset with a proactive approach to problem-solving and sales.
- Acquire and maintain a CDL license with S and P endorsements.
- Fill in as a school bus driver when necessary.
- Perform other duties as assigned.
Working Conditions:
- Office-based with occasional field work or client visits.
- May require flexible hours including weekends or holidays depending on dispatch needs.
Kobussen Buses Ltd is an equal opportunity employer and does not discriminate based on protected characteristics including, but not limited to, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $19 - $21