What are the responsibilities and job description for the Sr. Product Associate position at Kobie Marketing?
Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: · Flexible Time Off to recharge when needed · Nine Company-Wide Holidays · A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here. Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role. About the team and what we'll build together The Senior Product Associate will sit within the Product team and support product operations and partner enablement initiatives. This role serves as a key execution partner across Product, Technology, Client Services, and external partners to ensure smooth onboarding, integrations, and ongoing operational success. This position is responsible for owning defined workstreams, improving operational processes, and supporting scalable partner growth. It is a hands-on role that blends project management, product marketing support, and relationship management.How you will make an impact Own execution of partner onboarding workstreams, ensuring timelines, documentation, and deliverables are completed on scheduleCoordinate cross-functional efforts between Product, Engineering, and Client Services to support partner integrations Support technical onboarding processes, including facilitating API configurations, data-sharing workflows, and system compatibility discussionsDevelop and maintain project plans, onboarding documentation, and operational playbooksContribute to proposal responses and creation of product collateral in partnership with Product MarketingServe as an operational point of contact for partners during onboarding and early lifecycle stagesTrack onboarding milestones and partner performance metrics, escalating risks when neededIdentify inefficiencies and recommend process improvements to enhance scalabilityDevelop repeatable workflows and automation for routine operational tasksMaintain accurate records of partner agreements, onboarding activities, and communicationsWhat you need to be successful 2–7 years of experience operating within product marketing, project management, relationship management, partner operations, or related fieldsDemonstrated ability to manage multiple workstreams and cross-functional stakeholdersStrong written and verbal communication skills across technical and non-technical audiencesExperience supporting SaaS implementations, system integrations, or onboarding workflows preferredStrong organizational skills and attention to detailProcess-oriented mindset with an interest in operational scalabilityAbility to work independently within defined scope while escalating appropriatelyWho we are As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty. A place for all We celebrate and embrace diversity at Kobie! Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law. We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values. Ready to join us? If you’re ready to make an impact and grow in a supportive, innovative environment, we’d love to hear from you. Apply today and join the best and brightest in loyalty! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.