Why this job matters

The HR Coordinator is the friendly go-to teammate who keeps the HR engine running smoothly. From organizing records to welcoming new hires, this role supports our people with hospitality, heart, and a knack for details. The HR Coordinator plays a key part in creating a positive team member experience for the entire Medford Resort.

What you bring to the table

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Assist employees with consistent application of HR practices through education and support of employment programs and policies; direct employee concerns to the appropriate HR personnel.
• Perform employment verifications by phone and in writing using the verification log and ensuring proper releases are on file.
• Generate purchase orders, manage department supplies, and maintain an organized supply area.
• Assist in the development and implementation of policies and procedures within assigned responsibilities.
• Assemble physical and digital new hire folders and ensure completion of the new hire checklist, following up independently on any missing items.
• Ensure signed job descriptions are on record for new hires, transfers, and position changes.
• Create, file, and maintain personnel and benefits folders; purge termed files and arrange storage or destruction per departmental policy.
• Support new hire orientation by preparing training folders, sending invitations, and tracking attendance.
• Update address changes to CITGC and Nasomah as needed.
• File documents accurately into personnel and benefit records while protecting privacy through proper storage and security.
• Assist the HR staff with clerical support, file organization, and benefit term purges.
• Maintain a supply of Ko-Kudos, Ko-Kash and PTO certificates. Facilitate monthly processing of Ko-Kudos.
• Redeem guest service rewards for gift cards, track issuance, and maintain inventory.
• Organize submissions for quarterly recognition awards and prepare them in presentation format.
• Support planning and coordination of employee appreciation and recognition events.
• Assist with communication of approved recognition items on the Community platform.
• Order plaques, certificates, and related items for award celebrations.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

What you're responsible for (and not)

• This job has no supervisory responsibilities. It requires the ability to work effectively as a team member taking direction from more than one source.
• This position is exposed to highly sensitive and confidential records and materials.

Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.

You'll need to be available to work weekends, holidays, and evenings when we are busy. It's not typical, but it can happen. During your shift, you'll spend some time sitting but also be on your feet often, using your hands to handle tools and equipment. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people.

Must-haves, nice-to-haves, and maybe some bonus points

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• High School Diploma or GED required. An undergraduate degree in a related field preferred; a combination of formal education and work experience will be considered.
• 12 months work experience in human resources, payroll administration (or similar department) processing employment records, payroll information, new hire records, or other confidential data required.
• 12 months general office support experience necessary; tracking data, creating file folders, organizing files (both electronic and hard copy), generating purchase orders; completing forms, etc.
• PC skills to include proficiency in all MS Office applications such as Outlook, Word, Excel and Power Point.
• Ability to maintain confidence; ensure the protection and confidentiality of sensitive information; and use tact and discretion in a variety of situations is required.
• This position requires the ability to promote a professional work ethic. Must have a friendly, approachable and trusting demeanor.
• Must have a professional appearance and excellent oral and written communication skills to work with all levels of the organization.
• Familiarity with federal employment law in the hospitality industry and casino experience preferred.
• Ability to take directions and support multiple team members while independently meeting deadlines.
• Must be detail oriented with a strong ability to multi-task and handle frequent schedule changes and interruptions with tact and friendliness.
• Comfortable communicating clearly and positively with both guests and teammates.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.