What are the responsibilities and job description for the Sales Business Development Representative (BDC Rep) position at Knudtsen Chevrolet?
Pay: $18.00/hour $20.00 per appointment shown and an additional $25.00 per appointment shown that results in a sale.
Knudtsen Chevrolet is seeking a Business Development Representative (BDC Rep) to join the Knudtsen team. Knudtsen is a family-owned and operated company that provides the community with new and used vehicles, a full-service body shop and service department,as well as Genuine GM Parts. At Knudtsen,we strive to be a team and truly value our relationships with each other, our customers, and the community.
Our ideal candidate is ambitious, organized, and personable. Applicants should be excited about working with people, have the desire to be an integral part of a team, and want to continue their own professional development. If this sounds like you, come join our family for a rewarding opportunity in customer service!
Summary of Position
A BDC Rep is responsible for following up on unsold showroom traffic leads and appraisals. You would be an integral part of creating valuable, lifelong customer relationships and would directly impact the customer experience at Knudtsen Chevrolet. Continuing product, process, and service specific training would be provided.
Responsibilities
Contacts unsold showroom traffic leads.
Reaches out to in-market customers using manifest lists.
Work the service drive offering appraisals.
Performs other duties assigned.
Qualifications
A team player focused on providing exemplary customer service.
Self-motivated and hard-working.
Must be comfortable using a multiline phone system.
Must be able to multitask and stay organized.
Basic computer skills, working ability of Word, Excel, Outlook, and ability to learn database management software.
Capacity to learn product knowledge for inventories, advertising programs, etc.
Proficient oral and written communication skills, and the ability to read and interpret documents.
Have a valid driver’s license.
Pass a motor vehicle report and possess a safe driving record.
Pass a criminal background check, credit check, and drug test.
Also subject to random drug testing, reasonable suspicion drug and alcohol testing, and post-accident testing at the company’s request.
Why Knudtsen?
At Knudtsen, we are committed to our employees, customers,and the community in which we live, work, and play. We love supporting and attending local events and encourage our employees to get involved as well. Additionally, we have some great benefits:
Employer sponsored insurance – medical, dental, vision - for employees and dependents
Life insurance plans
Paid holidays
Paidtime off
Training assistance
Employee purchase discounts
401(K) Retirement Savings Plan (4% Employer Match!)
Community service opportunities
Fitness room
PHYSICAL DEMANDS and WORKING ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The BDC Representatives physical requirements include:
Standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day
Employee is regularly required to talk and hear
The employee must be able to lift or move items at least 20 pounds
Vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Must be able to work in all weather conditions
Team Members regularly works 40 hours per week. While performing the duties of this job, the Team Member will typically be in the Dealership seated at a Desk. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions and combustibles if visiting the outside lot or the service areas. Typically, the BDC Rep will be in an office setting that can be a fast paced working environment, but typically the environment is quiet and calm. The noise level in the work environment is quiet to moderately loud. If walking through the service areas can be exposed to loud noises and dangerous work environments.
Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $18 - $20