What are the responsibilities and job description for the Merchandise Manager position at Knoxville Smokies?
Job Summary:
- As the Merchandise Manager, you will be responsible for all aspects our merchandise department. We are looking for the best in the business to lead us into year two of our brand-new, award winning, downtown Knoxville ballpark. We’re looking for fresh new ideas to raise the bar with our two stadium retail locations and our West Town Mall location.
Responsibilities: Specific responsibilities include but are not limited to, the following:
- Oversee all aspects of our two retail stores in stadium (street level and concourse level), online store, and our location in West Town Mall.
- Maintain and develop relationships with vendors to facilitate the best product options and timely and efficient ordering cycles.
- Become familiar with MLB deadlines related to on-field caps, jerseys, pants, and BP gear.
- Manage online sales, inventory, product placement, and online store functionality.
- Be proactive with current trends, cycles, and inventory.
- Receive and verify all merchandise shipments.
- Fulfill all online orders in a timely manner.
- Responsible for the hiring and scheduling of game staff and part time staff.
- Deliver superior customer service for all clients/customers year-round.
- Continue to rotate the store layout throughout the season.
- Have strong organizational and follow up skills.
- Generate accurate retail sales and inventory reports monthly.
- Some travel to other teams may be required.
- Other duties as assigned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.