Deputy Director

Knox County Regional Communications Center

DEPUTY COMMUNICATIONS DIRECTOR OPENING

Knox County’s Regional Communications Center is currently expanding, and we are seeking a people-focused individual with a passion for public safety to join our team. The Deputy Communications Director will support our Communications leadership team, working closely with the Communications Director, local first responders, and our dedicated Dispatchers.

Overview:

The Deputy Communications Director exemplifies the core values of the emergency communications profession—Integrity, Respect, Fairness, Excellence, and Positivity—while assisting the Director in leading, managing, and advancing the mission of the Knox County Communications Center. This position plays a critical role in daily operations, long-term planning, and organizational leadership. Responsibilities include overseeing internal human resources functions such as recruitment, training, education, policy and procedure development, and labor relations. The Deputy Director works closely with user agencies and collaborates with local, county, state, and federal stakeholders to ensure seamless service delivery.

This is a 24/7 department and requires a flexible working schedule.

Qualifications:

• Associate or bachelor’s degree in criminal justice or a closely related field is preferred. A high school diploma or equivalent combined with a 2-year technical/business degree or verified equivalent specialized training is required.
• Minimum of three (3) years of progressive experience in a supervisory or managerial position, preferably in a public safety or emergency communications setting.
• Must possess and maintain a valid, unrestricted State of Maine motor vehicle operator's license.
• General knowledge of 9-1-1 systems, radio systems, and emergency operations.

Compensation and Benefits:

The starting annual salary range is $67,350 - $94,328, depending on related experience. The County provides an excellent benefits package to full-time employees, including 100% paid coverage on health insurance for the employee and 75% paid dependents, paid vacation and sick leave, retirement plan options, and other voluntary benefits.

Interested applicants must submit the requested documentation in-person (62 Union St. Rockland, ME) via email (hr@knoxcountymaine.gov) or on the county career portal (https://knoxcountymaine.gov/employment/positions_available.php).

• Knox County Employment Application
• Cover Letter
• Resume
• One (1) Professional letter of reference

Knox County is an equal opportunity employer. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Pay: $67,350.00 - $94,328.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $67,350 - $94,328