What are the responsibilities and job description for the Patient Service Representative - DOPC Nimeth - Full-Time position at Knox Community Hospital?
Job Specifics
Career Department
Department of Primary & Specialty Care
Status
Full Time
Shift
8:00am - 4:30pm
Average Weekly Hours
40
Contact
Employment Specialists
Phone
740.393.9612
740.393.9643
Email
careers@knoxcommhosp.org
Posting Date
Tue, 08/04/2026 - 12:00pm
JOB SUMMARY
- Responsible for providing customer centered service in all aspects associated with the front office area in the Department of Specialty Care.
- Must be an expert in processes and customer service areas associated with a Physician clinic.
- Responsible for providing their customers (patients, clinicians, peers) with the most current and accurate information ensuring efficient services offered.
- Must ensure proper, full service scheduling, registration, patient demographics, insurance information (including changes to insurance), insurance verification, collection of proper co-pays, and communication to patient once patient liability determined.
Requirements Include
- High School diploma or equivalent
- Minimum one year of customer service experience and/or have worked in a healthcare setting
- Previous experience with registration, medical billing, medical records or workers compensation preferred
Salary : $32,189 - $41,158