What are the responsibilities and job description for the Director - Information Systems, FT position at Knox Community Hospital?
JOB SUMMARY
The primary responsibility of the Director of Information Systems is to oversee the technological and non-clinical support operations of the IS Department. The Director works collaboratively with Information Systems leadership to plan, coordinate, direct all non-clinical support operational activities and technical components of IS projects. The Director of IS will manage Helpdesk Technicians, Network Engineer, Server Administrator, Applications Administrators, Programmer Analyst, Interface Administrator, IS Specialist and Telecommunications Specialist.
KNOWLEDGE AND SKILLS
- Working experience in IS infrastructure strategic planning development, project management and policy development.
- Working knowledge of hospital and ambulatory EMR/EHR environments.
- Demonstrated ablity to prioritize and execute projects in limited time.
- Understands regulatory guidelines such as Joint Commission, Meaningful Use, HIPAA.
- Strong interpersonal skills, sound problem solving and negotiation abilities.
- High degree of analytical and sound project management skills.
- Ability to coach and mentor staff
- Must be detail oriented with excellent organizational skills.
- Ability to develop long-term plans and programs and to evaluate work accomplishments.
- Must be a progressive thinker with the ability to initiate change.
- Microsoft SQL Server Preferred
EQUIPMENT/TOOLS/SOFTWARE
Networking concepts and principle understanding of technology components required for major EMR\EHR systems including MS Windows and SQL, VMware and other server based applications.
PRIMARY JOB RESPONSIBILITIES
- Plans, prioritizes, directs, and schedules all non-clinical application related projects and assignments.
- Implementation and support of hospital-wide standardization, utilization, integration, and optimization activities related to hospital’s electronic health records or medical records applications and tools.
- Provide direction, supervision and assistance to staff in their daily performance of their duties.
- Conduct timely performance appraisals which contain mutually established goals.
- Effectively intervene in a timely and appropriate matter when dealing with employee issue
- Establishes department quality objectives and benchmarks.
- Develop and monitor the department's annual operating expense and capital budgets planning.
- Facilitate and organize meetings to improve on-going support and to identify opportunities in departmental process mapping of current & future state workflow.
- Adhere to Code of Conduct and Mission & Value Statement
- Ensures system support, clinical quality, patient safety, and institutional efficiency.
- Develop, implement, document, evaluate and/or maintain policies, procedures and controls.
- Assist in developing strategic action plans including identification of objectives, goals and strategies.
- Coach and mentor the team environment and to improve operational efficiency.
- Participate in special projects as needed and performs other duties as assigned.
ADDITIONAL RESPONSIBILITIES
- Participates in hospital activities and represents the hospital in delegated functions.
- Maintains professional growth for self to ensure current and appropriate knowledge base for area(s) of responsibility.
- Participate in staff meetings, educational programs, committees, QI activities and mandatory in-services.
- Present a professional image.
- Assist with control of costs through the judicious use of human and material resources.
EDUCATION AND WORK EXPERIENCE
- A Bachelor Degree in Business, Hospital Administration or Information Technology related field.
- Solid technical knowledge demonstrated by minimum of seven (7) years working experience in system management.