What are the responsibilities and job description for the Director of Community Health Center Program Deliverables position at Knox Community Health Center?
Make an Impact Where It Matters Most
Are you a healthcare leader who thrives on turning strategy into action?
Do you enjoy connecting data, operations, and people to encourage real results?
Are you motivated by seeing programs not just designed but successfully delivered and
improved over time?
Do you want a seat at the table where decisions are made and outcomes are shaped?
The Knox County Health Department and Knox Community Health Center (KCHC) are
seeking a Full-Time Director of Community Health Center Program Deliverables to lead
the coordination, execution, and performance of key programs that drive patient care,
compliance, and community impact.
This is not a traditional compliance-only role. This position sits at the intersection of
operations, data, and leadership, ensuring that programs are not only compliant but
effective, measurable, and aligned with our mission to serve Knox County.
Who We Are
Knox Community Health Center is a Federally Qualified Health Center (FQHC) providing
primary care, behavioral health, dental, and enabling services through a team-based,
patient-centered model.
We are mission-driven, community-focused, and committed to delivering high-quality care
to all regardless of ability to pay.
What You’ll Do
As Director of Community Health Center Program Deliverables, you will serve as a key
operational leader responsible for ensuring that programs, reporting, and performance
initiatives are executed effectively across the organization.
Program Leadership & Execution
- Lead the coordination and implementation of health center programs aligned with
- Translate strategic goals into actionable plans, measurable outcomes, and ongoing
- Support leadership in advancing Governance Board initiatives and strategic
Performance, Data & Reporting
- Oversee program reporting and deliverable, including UDS, BPR, SAC, FTCA, and
- Develop and maintain dashboards, reports, and data tools to track performance,
- Partner with leadership to present meaningful insights to the executive team and
Quality & Operational Improvement
- Drive quality improvement initiatives using data-driven methodologies (e.g., PDSA
- Identify opportunities to enhance workflows, patient outcomes, and operational
- Ensure alignment between program activities, quality goals, and organizational
Risk Awareness & Compliance Integration
- Support a proactive, organization-wide approach to risk awareness and mitigation
- Coordinate training, monitoring, and reporting related to compliance and risk
- Ensure that program operations align with HRSA guidance and regulatory
expectations
Collaboration & Organizational Support
- Work closely with COO, CMO, CEO, and HR Director to support cross-functional
- Assist with policy development, grant writing, and operational readiness efforts
- Serve as a resource for program implementation, reporting, and continuous
improvement across departments
What You Bring
- Bachelor’s degree required; Master’s degree preferred (Public Health, Healthcare
- Experience in healthcare operations, public health programs, FQHCs, or
- Strong ability to interpret data, identify trends, and translate findings into action
- Experience with grant reporting, regulatory requirements, or program compliance
preferred
• Excellent communication skills and ability to present information to leadership and
governing bodies
• Highly organized, self-directed, and able to manage multiple priorities in a fast-
paced environment
Compensation & Benefits
- Salary: $69,327 annually
- IMRF Pension Program
- County Health, Dental, Vision, and Life Insurance
- Paid County Holidays
- No Weekends
Why Join Us?
- Make a direct impact on healthcare delivery in your community
- Work closely with executive leadership and influence organizational direction
- Be part of a mission-driven team committed to improving lives
- Stable, public health-focused environment with strong community ties
How to Apply
Submit your resume to hr@knoxcountyhealth.org or apply online at
www.knoxcountyhealth.org
Join our team and turn strategy into meaningful outcomes for the patients and
communities we serve!
Job Type: In-Person
FLSA Status: Exempt
Salary: $69,327 per year
Salary : $69,327