What are the responsibilities and job description for the Exceutive Secretary and Administrative Assistant position at Knowledge Builders Inc?
### JOB-19501 Executive Sec. and Admin Assistant -2026-03
1\. Minimum Candidate Qualifications:
The candidate must have a minimum of:a. Five years of experience processing documents and corresponding with outside entities; andb. Eligible to work in New York State
2\. Job Description and Required Services:
Evaluate External Appeal applications for eligibility based on established protocols. Request necessary information from appropriate parties in writing and respond to questions about the process verbally and in writing.
DFS will train the selected individual on the internal process and protocols. Applicants must have excellent written and verbal communication skills.
Perform related duties as required: Screen requests for External Appeal in accordance with established protocols. Act as liaison using written and verbal communication for administrative processes with consumers, providers and insurers. Keep electronic case files updated, complete and organized.
In addition, the candidate must possess and/or have the ability to: Work individually and as part of a team. Excellent verbal and written communication skills and interpersonal skills. Ability to understand and follow written procedures. Strong project management skills, including experience managing multiple time-sensitive, complex files simultaneously. Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced high-volume environment. Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams. Reliability, and time and attendance are critical.*Telecommuting may be allowable upon discretion of the hiring manager.*DFS does not provide parking, but the office is accessible by bus.
The selected candidate for this position must be able to perform the following tasks as requested:*Follow-up on deliverables from internal stakeholders*Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders*Prepare documents; and*Performs other duties as assigned
3\. Submission Requirements:
Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
1\. Minimum Candidate Qualifications:
The candidate must have a minimum of:a. Five years of experience processing documents and corresponding with outside entities; andb. Eligible to work in New York State
2\. Job Description and Required Services:
Evaluate External Appeal applications for eligibility based on established protocols. Request necessary information from appropriate parties in writing and respond to questions about the process verbally and in writing.
DFS will train the selected individual on the internal process and protocols. Applicants must have excellent written and verbal communication skills.
Perform related duties as required: Screen requests for External Appeal in accordance with established protocols. Act as liaison using written and verbal communication for administrative processes with consumers, providers and insurers. Keep electronic case files updated, complete and organized.
In addition, the candidate must possess and/or have the ability to: Work individually and as part of a team. Excellent verbal and written communication skills and interpersonal skills. Ability to understand and follow written procedures. Strong project management skills, including experience managing multiple time-sensitive, complex files simultaneously. Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced high-volume environment. Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams. Reliability, and time and attendance are critical.*Telecommuting may be allowable upon discretion of the hiring manager.*DFS does not provide parking, but the office is accessible by bus.
The selected candidate for this position must be able to perform the following tasks as requested:*Follow-up on deliverables from internal stakeholders*Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders*Prepare documents; and*Performs other duties as assigned
3\. Submission Requirements:
Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:
- Complete resumeb. Business Writing Sample