What are the responsibilities and job description for the Human Resources Manager position at Knollwood Healthcare and Gordon Oaks Senior Living?
Company Description Knollwood is a senior living and care community in Mobile, Alabama, offering a broad range of services including skilled nursing, assisted living, daily support, and rehabilitation care. Residents have access to private or shared accommodations with modern amenities such as air conditioning, cable/Wi-Fi, and convenient in-room features. The community emphasizes comfort and engagement through restaurant-style dining, housekeeping and laundry services, landscaped grounds, and a variety of social and wellness activities. Flexible, month-to-month rental options are available for certain living arrangements, supporting diverse resident needs. Knollwood is located at 3151 Knollwood Drive, Mobile, AL 36693, and provides a welcoming environment for residents and team members alike.
Role Description The Human Resources Manager is a full-time, on-site role based at Knollwood in Mobile, AL. This role oversees all core HR functions, including recruitment and onboarding, employee relations, performance management, and compliance with employment laws and healthcare regulations. Day-to-day responsibilities include partnering with department leaders on staffing needs, maintaining accurate HR records, managing benefits and payroll-related processes, and handling workplace concerns in a fair and confidential manner. The Human Resources Manager will also develop and implement HR policies, support training and professional development initiatives, and promote a respectful, inclusive work environment aligned with Knollwood’s resident-centered mission.
Qualifications
Role Description The Human Resources Manager is a full-time, on-site role based at Knollwood in Mobile, AL. This role oversees all core HR functions, including recruitment and onboarding, employee relations, performance management, and compliance with employment laws and healthcare regulations. Day-to-day responsibilities include partnering with department leaders on staffing needs, maintaining accurate HR records, managing benefits and payroll-related processes, and handling workplace concerns in a fair and confidential manner. The Human Resources Manager will also develop and implement HR policies, support training and professional development initiatives, and promote a respectful, inclusive work environment aligned with Knollwood’s resident-centered mission.
Qualifications
- Strong HR operations skills, including recruitment, onboarding, employee relations, and performance management.
- Knowledge of employment law, regulatory compliance, and HR policies, ideally within healthcare or senior living settings.
- Effective communication, conflict resolution, and interpersonal skills for working with diverse staff and residents’ families.
- Organizational and time-management skills, with the ability to manage multiple priorities and maintain accurate records.
- Experience with HRIS systems, payroll processes, and benefits administration is preferred.
- Demonstrated ability to handle confidential information with discretion and professionalism.
- Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications (e.g., SHRM-CP, PHR) are a plus.
- Prior experience as an HR Manager or HR Generalist, ideally in long-term care, assisted living, or healthcare environments.