Assistant Property Manager

Details

Type: Full Time

Description

About the Role

We are looking for a proactive and detail-oriented Assistant Property Manager to support the day-to-day operations of our communities. In this role, you’ll manage leasing, financial operations, and resident relations while helping ensure the property meets high standards of quality and compliance. You’ll also lead property tours, helping prospective residents experience the lifestyle and amenities our community offers. This is a hands-on role for someone who thrives in a fast-paced, people-focused environment and enjoys making a tangible impact.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule—treating others as we want to be treated—while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring an Assistant Property Manager for our Phoenix, AZ property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities
Conduct Property Tours & Support Leasing
Lead engaging in-person and virtual property tours, showcasing apartment features, community amenities, and the lifestyle our community provides.
Assist Leasing Consultants with inquiries, rental applications, and guiding prospects through lease paperwork.

Manage Financial Operations
Handle collections, post rents, process invoices and payables, reconcile accounts, and assist with financial reporting while leading rent collection efforts and supporting delinquency management.

Oversee Lease Administration & Renewals
Assist in setting renewal rates, issuing renewal notices, reviewing lease renewals and addendums, and managing move-ins, move-outs, cancellations, and evictions when necessary.

Deliver Exceptional Resident Experience
Address resident concerns, inspect move-in/move-out processes, and maintain a professional, “can-do” attitude to ensure residents feel valued and supported.

Support Budgeting & Compliance
Assist the Property Manager in developing and monitoring the property budget, ensuring city, county, and state permits are current, and maintaining compliance with all fair housing and regulatory requirements.

Supervise Property Standards & Maintenance
Inspect the property daily to maintain appearance and physical standards, schedule and monitor maintenance activities, and work with the Lead Maintenance on monthly inspections of the maintenance shop.

Maintain Accurate Records & Reporting
Review and maintain resident files, process forms and administrative information, and ensure records are up-to-date and compliant with company standards.

Collaborate & Support the Team
Work closely with the Property Manager and other team members to ensure smooth operations, positive staff culture, and timely completion of property tasks.

What We’re Looking For

Bachelor’s degree preferred but not required
1 year residential leasing, sales, or management experience required.
Experience with financial statements, budgeting, and accounting information.
Strong understanding of federal, state, and local fair housing laws.
Experience supervising employees preferred.
Excellent customer service and communication skills with the ability to handle difficult situations professionally.
Strong organizational, time-management, and problem-solving abilities.
Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and property management software such as OneSite or ALN preferred.
Ability to work weekends and occasional evenings as required.

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