Account Executive

Account Executive – Houston

1. Job Summary:

Knight Commercial seeks a motivated Account Executive to join our dynamic team. You will be much more than a salesperson; you will be a trusted advisor and an advocate for our clients, providing effective and efficient solutions to their most challenging problems. You will also spearhead the expansion of our presence in the local market by cultivating strong relationships with property managers, insurance companies/adjusters, and other clients/partners, while driving business growth and operational successes.

When your client has an emergency, you may be the first person on-scene to direct/monitor the operations team/mitigators who will stabilize the scene, and those persons affected. For jobs that will total greater than $25,000 in revenue, you will hand them off to Operations Managers and/or Estimators and Project Directors for execution, while you maintain responsibility for the signatory documents and cash collection.

This role also involves acting as a Construction Project Manager for jobs with a value of less than $25,000. When you sell jobs below that threshold, you will oversee the successful execution of these projects from start to finish…from signature of the Work Authorization/Master Service Agreement (MSA), through estimation and production, through cash collection and Job Closure.

The right candidate will blend business development skills with operational expertise, ensuring that Knight delivers exceptional service at every stage of the restoration process.

1. Key Responsibilities:

• Client Engagement & Restoration Leadership:
• Lead clients through the complex restoration process, ensuring exceptional service, seamless project execution, and proactive problem solving at every stage. Become their trusted advisor, providing peace of mind throughout their restoration experience.
• Business Development & Market Expansion:
• Drive revenue growth by identifying and securing new project opportunities within the local market. Build and nurture strategic relationships with key stakeholders, including property managers, insurance adjusters, and local industry owners/leaders, to ensure a steady pipeline of projects. Meet and exceed sales targets by securing multiple MSAs and Contracts that expand Knight’s market presence.
• Project Management for Small-Scale Jobs:
• Manage all aspects of jobs with values under $25,000, ensuring timely, efficient, and profitable project execution. Oversee the entire lifecycle, from estimating and contract negotiation to site management, cash collection, and job closure.
• Team Collaboration & Mentorship:
• Collaborate with sales and operational teams to foster a culture of teamwork and continuous learning and process improvement. Share knowledge and provide mentorship to junior team members, driving a high-performance sales culture while helping others grow in their selected vertical.
• Customer Satisfaction & Retention:
• Prioritize client satisfaction by addressing concerns, delivering exceptional service, and ensuring quality project outcomes. Resolve any issues proactively, and turn challenges into opportunities to build long-term trust and customer loyalty.
• Market Intelligence & Industry Leadership:
• Stay informed on the latest restoration techniques, industry trends, and regulations. Leverage this knowledge to provide innovative solutions, drive business development, and ensure that Knight maintains its competitive edge in the market.

1. Account Executive Qualifications:

• Experience:
• Minimum of 2 years of experience in sales sales, account management, or business development, preferably in the restoration, construction, or insurance industries.
• Experience with project management, especially for smaller-scale projects, is a plus.
• Skills:
• Strong interpersonal and communication skills, with a client-first mindset and the ability to develop rapport with clients, vendors, and partners.
• Ability to multi-task, prioritize, and thrive in a fast-paced environment with changing demands and deadlines.
• Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
• Self-motivated, goal-driven, and eager to learn and grow professionally.
• Education:
• Bachelor’s degree in business, marketing, or a related field (preferred).

1. Key Competencies Beyond the Job:

At Knight Commercial, we believe that our core values are what set us apart. We’re seeking Account Executives who exemplify these values, both in their professional work and personal conduct.

• Integrity:
• Uphold the highest ethical standards in every interaction and decision; protect Knight’s stellar reputation as a trusted partner in the restoration industry.
• Excellence:
• Demonstrate a passion for ongoing professional development. Stay ahead of industry trends and continuously improve knowledge of restoration practices and market opportunities.
• Work closely with internal teams, clients, and partners to deliver results. Foster an environment of collaboration and mentorship to ensure team success.
• Perseverance:
• Exhibit a strong drive to exceed expectations, going above and beyond to deliver outstanding results for both clients and the business.
• Servanthood:
• Prioritize client needs, ensuring that all projects are completed with the utmost care, quality, and efficiency. Deliver exceptional service at every stage of the restoration process.

Job Type:

• Full-time

Compensation:

• Base Salary: $75,000 - $95,000 per year, based on experience
• Bonus Structure: Scaled based on tenure and performance
• Commissions: Earn 8% commission on net income from all jobs personally sourced, with no cap on earnings

Job Location: Houston, TX

Travel Expectations:

• Occasional travel may be required for client meetings, project oversight, and regional business development.
• Fieldwork is a critical part of the role, as the Account Executive will spend significant time meeting with and earning clients’ trust. Additionally, time on job sites, managing smaller-scale projects, ensuring quality control, and collaborating with field teams is expected.