Title Insurance Closing Assistant

Knight Barry Title Group is seeking a detail-oriented and customer-focused Closing Assistant / Admin to join our Fond du Lac team. This role supports daily branch operations, administrative workflows, and escrow transaction processing.

Career Growth Opportunity: This position offers a clear path for professional development, with strong potential to advance into a Title Closer role as you gain experience with our transactions, software, and clients.

DUTIES AND RESPONSIBILITIES

• Reception & Customer Care: Receives and screens phone calls and visitors for the Fond du Lac office. Assists clients with general inquiries regarding company escrow services, procedures, and case statuses, or directs them to the appropriate contact.
• Administrative & Clerical Support: Performs general office duties, including sorting and distributing daily mail, preparing overnight shipments, scanning, typing, order entry, and maintaining office records.
• Recording: Completes mail and e-recordings for the residential department in a timely manner.
• Escrow File Preparation: Completes escrow files by gathering necessary information from involved parties, preparing closing documents, and transmitting escrow instructions.
• Financial Processing: Creates ledgers, cuts checks, and initiates wire transfers in strict accordance with closing instructions.
• Closing Assistance & Professional Growth: Assists with conducting closings of limited complexity, building the foundational knowledge and skills needed to transition into a full Title Closer role.
• Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Basic knowledge of title insurance, real estate closing terminology, and legal instruments involved in escrow transactions.
• Ability to accurately complete escrow forms, process mathematical calculations, follow detailed instructions, and interact professionally with the public.
• Analytical skills sufficient to perform varied administrative tasks under general escrow procedures and supervisor guidance.
• Proficiency with personal computers, office software (word processing, spreadsheets), and standard business applications.
• Strong verbal and written communication skills.
• Ambition and desire to learn title closing procedures and advance into a Title Closer capacity.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required.
• Minimum of three years of clerical experience related to escrow operations, real estate, or title insurance (or an equivalent combination of education and experience)

Please learn about our company at www.JoinKnightBarry.com and remember, when looking for a new path concerning your career, you may be focused on putting your best foot forward with prospective employers. For just a moment, take a break, and let KBT flip the switch to show you the many reasons you should Join Knight Barry Title. We are consistently looking for dynamic and thoughtful candidates because at Knight Barry Title, we are hiring people first. If you have title experience, that is icing on the cake, but don't mark us off of your list if you haven't worked in the title field before. We look for positive attitudes, open minds and a willingness to learn because our extensive title resources and training tools can support you as you find your way.

• We offer medical, dental, vision, life, disability insurance and even pet insurance!
• Flexible Spending Accounts are available for medical and dependent care expenses.
• Our 401K plan is managed by John Hancock Retirement Plan Services, one of the largest 401K administrators in the country.
• We offer a competitive Paid Time Off package. New hires are eligible to accrue up to 17 days of PTO per calendar year, and industry veterans may be eligible for extended PTO benefits.
• After reaching 7 years of employment, we offer paid Sabbatical leave as a reward to your loyal service to us.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Preferred)

Work Location: In person