What are the responsibilities and job description for the Truckload Specialist position at Knichel Logistics?
Truckload Specialist
Location: Cranberry Township, PA/Remote Considered for Exceptional Candidates
Job Type: Full-Time | Non-Exempt
Applicants must be legally authorized to work in the United States at the time of hire. This position is not eligible for employer-sponsored work authorization, now or in the future.
We are seeking a motivated and experienced Truckload Specialist to join our growing logistics team. In this role, you will execute core transportation and freight brokerage functions that support efficient, cost-effective, and customer-focused freight operations. The ideal candidate has prior freight brokering experience, strong market knowledge, excellent negotiation skills, and a commitment to delivering exceptional service.
As a Truckload Specialist, you will collaborate with internal teams, customers, and carriers to ensure freight is moved safely, efficiently, and in compliance with company standards while contributing to continuous operational improvement, all while joining a team that lives by our core values: Customer Obsessed, Team Focused, Be Valuable, Do the Right Thing.
About Us:
From the food and beverages that stock our shelves, packaging materials, and everything in between - Knichel Logistics arranges the transportation of consumer goods throughout North America. We are a fast growing, woman-owned and operated, non-asset-based 3rd Party Logistics Provider and Intermodal Marketing company headquartered in Cranberry Township, PA.
Key Responsibilities
- Negotiate freight rates with carriers to secure competitive pricing while maintaining profitability.
- Utilize market pricing knowledge to manage maximum buy thresholds.
- Source carrier capacity using load boards and transportation management tools.
- Oversee the carrier onboarding and vetting process, ensuring compliance with safety, insurance, and regulatory requirements.
- Execute strategic carrier procurement to secure reliable transportation capacity.
- Provide exceptional customer service and resolve transportation issues in a timely manner.
- Monitor shipment progress and communicate updates to customers and internal stakeholders.
- Track and contribute to key performance metrics to support operational excellence and continuous improvement.
- Collaborate with team members by sharing knowledge, supporting department initiatives, and contributing to company goals.
Qualifications
Education
Required: High school diploma or equivalent.
Preferred: Bachelor's degree or coursework in Logistics, Supply Chain Management, Business Management, or a related field.
Experience
Preferred: 1–2 years of freight brokerage or transportation logistics experience.
Knowledge, Skills & Abilities
- Strong relationship-building skills with customers, carriers, vendors, and business partners.
- Excellent negotiation and communication abilities.
- Outstanding customer service skills with the ability to resolve issues professionally and efficiently.
- Strong organizational skills and attention to detail.
- Ability to work effectively both independently and as part of a collaborative team.
- Sound judgment and strong decision-making skills.
- Integrity, professionalism, and commitment to ethical business practices.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency with Microsoft Office Suite and transportation management systems, load boards, and other web-based logistics platforms.
- A desire to continue learning and developing expertise within the transportation and third-party logistics (3PL) industry.
Authority
This position is authorized to:
- Negotiate carrier rates within established pricing guidelines.
- Book and assign freight using approved carrier partners.
- Select routing and transportation modes based on service and cost requirements.
- Approve standard carrier vetting requirements while escalating exceptions when necessary.
- Establish over-the-road (OTR) pay within approved limits.
- Resolve routine service issues involving carriers and customers.
What We're Looking For
We're looking for someone who thrives in a fast-paced environment, enjoys solving transportation challenges, and is passionate about building strong relationships with customers and carriers. If you're a proactive problem solver with freight brokerage experience and a commitment to operational excellence, we'd love to hear from you.
What We Offer
- Play a key role in delivering best-in-class service to our customers.
- A collaborative work environment within our brand-new headquarters in Cranberry Township, PA
- Competitive compensation and benefits package.