Installation Manager

Who We Are

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

What You Get To Do

The Installation Manager is responsible for following the processes and instructions accordingly to the Field Operations Department’s assigned tasks in a successful manner. Success is measured based on project quality, duration and costs. The Installation Manager is responsible for development and training of mechanical and electrical supervisors/techni- cians as well as mechanical and electrical installation contractors. This position supports field supervisors on all issues during the installation. Responsibilities include gathering data from job sites, assigning supervisors/technicians to job sites and scheduling and approving travel plans for supervisors/technicians assigned.

Essential Tasks and Responsibilities:

• Review, assess and encourage team members to improve their technical knowledge and skills and to solve problems actively on their own
• Weekly and daily meetings with field operations crew
• Schedule team members to optimize the success of projects, particularly based on the qualifications of the team members
• Continuous progress monitoring of the project’s reports assigned to him/her, escala- tions in case of deviances
• Frequent communication to team members at customers sites and in house
• Provide regular status updates to upper management
• Technical and qualitative review of project reports from team members, forwarding to upper management
• Evaluate and revise execution plans
• Leads kick off and post installation meetings
• Monitor and ensure compliance with safety guidelines with field technicians, supervi- sors, and QA managers
• Initiate actions and check to achieve the goal of a project
• Collect data from field operations from all projects and report to upper management
• Organizing and implementing training for team members
• Writing and maintaining installation documents
• Monitor assigned open points and tasks
• Interface with different departments
• Final review of projects by schedule, costs and quality with field technicians, supervi- sors, and QA managers
• Organizing training for field operations technicians
• QA record keeping
• Coordination with headquarters regarding installation, process, products and quality
• Provide project updates and training to supervisors and technicians
• Assist annual review with all team members
  
  

Other Duties and Responsibilities:

• Critical and Problem solving
• Responsible management of resources
• Motivation and opinion
• Positive, constructive and confident attitude about the company and position (role model of the company)
• Reliability and ability to work under pressure
• Able to complete tasks in high quality and in time, also in stressful situations
• Able to form an independent opinion under pressure and to implement it
• Handle failures and challenges
• Ability to focus on goals when facing challenges
• Flexibility to travel
• Willingness to learn
• Willingness and ability to improve skills and to learn new things to be up to the mark
• Ability to take criticism and use it in a constructive way
• Ability to manage conflicts
• Recognize and understand tension, to talk openly about it and to work together on a sustainable solution
• Ability to lead, motivate and encourage team members to reach defined goals
• Perception
• Ability to recognize, troubleshoot and in the end resolve team failures and problems
  

What You Have

• 3 years' experience on-site management or supervision of installations within a rele- vant industry
• 1 years’ experience with Knapp equipment/systems
• Ability to communicate clearly verbally, clear concise writing skills
• Capability to work independently without daily supervision.
• Entrepreneur with character, driven, goal oriented with a desire to take ownership in the quality of the installation
• Strong time management & organizational skills:
• Flexibility and adaptability to changing priorities and assignments
• Ability to plan effectively using different tools
• Knowledge of mechanical and electrical conveyor and shuttle systems
• Exposure to a networked environment using a Windows and/or Windows like interface
• Proficient in the Microsoft office suite with focus on: Excel, Word, Visio, PowerPoint
• Knowledge of Knapp procedures and processes

Working Conditions and Environment:

• Overtime, if required by work.
• Construction site attire
• Physical requirement: Sitting, stooping, bending, visual acuity, finger dexterity, walk- ing, lifting up to 50 pounds.
• Travel required up to 25%
  
  

What You Will Get

• 2 remote days per week
• Half day Fridays
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering
  
  

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”