CS PLC Technical Support Engineer

Who We Are

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.

We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com. .

What You Get To Do

• Ensure the effective deployment and operation of Profinet monitoring systems to enhance warehouse automation and control.
• Oversee and manage PLC systems for customer sites, ensuring optimal performance and reliability. Address and resolve issues related to PLC systems as reported by customers, providing technical support and solutions.
• Lead the commissioning process for new and existing PLC systems, ensuring they meet all operational requirements and standards.
• Prepare and maintain detailed technical documentation for all implemented systems and processes.
• Provide training and support to customer staff on the use and maintenance of PLC systems.
• Identify opportunities for system improvements and implement changes to enhance efficiency and performance
  
  

What You Have

• Preferred bachelor’s degree in electrical engineering, automation, related field or equivalent combination of education and direct work experience.
• 5 years direct experience preferred
• Proven experience in PLC system implementation and commissioning.
• Strong knowledge of Profinet and other industrial communication protocols.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and manage multiple projects simultaneously.
• Strong communication and interpersonal skills.
  
  

Working Conditions and Environment:

• Travel required up to 60% of the time
• Authorization to work in the U.S.
• Passport or ability to obtain passport
• Professional office etiquette is required at all times
  
  

What You Will Get

• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
  
  

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

LI-FIELD